Quality Assurance Application Lead

Burnaby, Canada

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Overview

We enable health services providers to become leaders in providing patient-centered health care, using enterprise standards and frameworks to deliver useful information and clinical tools reliably and consistently, anytime, anywhere. IMITS manages over 300 applications across business, clinical and research environments, serving over 50,000 front line, administrative and research staff to enable over 4.8 million patient encounters a year. As a successful candidate, you will deliver support to enable PHSA, Vancouver Coastal Health (VCH) and Providence Health Care (PHC) to become leaders in providing patient-centered health care. You have initiative, vision, independent thinking and creative problem solving abilities, as well as excellent communication skills.

Job Type: Full-Time, Part-Time, Temporary, Casual, Contractor
Job Level: Entry, Mid, Senior
Travel: Minimal

Success Profile

What does it take to be a successful Laboratory team member at PHSA? Check out the top traits we’re looking for and see if you have the right mix.

Analytical
Communicator
Creative
Focused
Problem Solver
Technologically Savvy

About IMITS

Information Management/Information Technology Services (IMITS) is a service of the Provincial Health Services Authority (PHSA) which plans, manages, and evaluates specialty and province-wide health care services across BC. IMITS boasts a complement of 800 full-time staff who provide tech support and services to 50,000+ staff across PHSA, Vancouver Coastal Health and Providence Health Care. PHSA embodies values that reflect a commitment to excellence. These include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, Serve with purpose.

“No two days are the same. It's a lot of analysis, a lot of thinking. If you like to pull things apart and bring them back together and make it something better.”
Shukri Ahmed
Clinical Lead

“I haven't been in any other workplace where the managers or teams have been so supportive of my development or pushing me to try new things.”
John Panzo
Business Analyst, Project Services

Benefits

Benefits vary by job type and are confirmed in the interview and hiring process.

Healthcare

Extended Health and Dental Benefits
Health and Wellness Programs

Discounts to 350 BC-wide recreational programs
Retirement Plans

Enrollment in defined benefit municipal pension plan
Professional Development

The opportunity to grow and advance your skill set in a large scale environment
Work/Life Balance

We encourage "YOU" time for activities that inspire and motivate
Collaboration

Work with individuals bringing expertise from a variety of backgrounds

Job Details

Quality Assurance Application Lead Burnaby, Canada

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Job ID 2438301_pl355 Date posted 10/07/2025

Job Title:	QUALITY ASSURANCE APPLICATION LEAD
Requisition #:	190016
Job Location:	Canada-British Columbia-Burnaby
Department:	SC Performance
Job Type:	Regular, Full Time
Start Date of Employment:	10-Nov-2025
Posting Date:	07-Oct-2025
Work Days:	Mon, Tue, Wed, Thu, Fri,
Hours of Work:	0800-1600
Work Site:	1795 Willingdon Avenue, Burnaby
Salary/Rate:	$46.22/Hour

Job Summary: In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Lead, Business Applications and Data Management, the Quality Assurance (QA) Application Lead leads the development, sustainment and upgrades of various complex electronic data processing systems applications, tools, electronic forms and other automated collaboration, productivity and tracking solutions which impact several functional areas throughout PHSA. The Lead provides systems support including handheld devices, software development, deployment, configuration, administration, change initiatives, implementation, maintenance, and troubleshooting activities. Duties/Accountabilities: 1. Manages the design and development of handheld solutions to supplement business stream Business Processes through software review, assessment and implementation. 2. Develops consistent methodology for documentation of requirements, analysis, infrastructure planning, design, development, testing, UAT, migration planning, production and post-production support. 3. Implements reporting, audit, tracking, movement, and user-experience in design and delivery 4. Maintains technical documentation on system design and development as well as enhancement schedules 5. Accountable for updating item and contract dictionaries in a timely and efficient manner. 6. Provides recommendations on design and process implementation and ongoing operations for systems to improve operating activities ensuring operational continuity and supporting organizational objectives 7. Develops functional specifications for application platform liaising with IMITS and other health authority departments. 8. Performs other related duties as assigned Qualifications: Education, Training and Experience • Graduation from a recognized degree or diploma in Computer Science, three (3) years’ of recent, related experience or an equivalent combination of education and training. Skills and Abilities • Ability to write programs in a variety of programming languages. • Ability to communicate effectively both verbally and in writing • Ability to deal with others effectively • Ability to organize work • Ability to operate related equipment. • Physical ability to carry out the duties of the position.

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