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Overview

We enable health services providers to become leaders in providing patient-centered health care, using enterprise standards and frameworks to deliver useful information and clinical tools reliably and consistently, anytime, anywhere. IMITS manages over 300 applications across business, clinical and research environments, serving over 50,000 front line, administrative and research staff to enable over 4.8 million patient encounters a year. As a successful candidate, you will deliver support to enable PHSA, Vancouver Coastal Health (VCH) and Providence Health Care (PHC) to become leaders in providing patient-centered health care. You have initiative, vision, independent thinking and creative problem solving abilities, as well as excellent communication skills.

  • Job Type: Full-Time, Part-Time, Temporary, Casual, Contractor
  • Job Level: Entry, Mid, Senior
  • Travel: Minimal

Success Profile

What does it take to be a successful Laboratory team member at PHSA? Check out the top traits we’re looking for and see if you have the right mix.

  • Analytical
  • Communicator
  • Creative
  • Focused
  • Problem Solver
  • Technologically Savvy

About IMITS


Information Management/Information Technology Services (IMITS) is a service of the Provincial Health Services Authority (PHSA) which plans, manages, and evaluates specialty and province-wide health care services across BC. IMITS boasts a complement of 800 full-time staff who provide tech support and services to 50,000+ staff across PHSA, Vancouver Coastal Health and Providence Health Care. PHSA embodies values that reflect a commitment to excellence. These include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, Serve with purpose.

picture of shukri

“No two days are the same. It's a lot of analysis, a lot of thinking. If you like to pull things apart and bring them back together and make it something better.”

Shukri Ahmed

Clinical Lead

“I haven't been in any other workplace where the managers or teams have been so supportive of my development or pushing me to try new things.”

John Panzo

Business Analyst, Project Services

picture of john
picture of shannon

“We are fortunate to have an amazing team of intelligent, reliable and dedicated professionals. Our health care system depends on a number of systems and technologies to function correctly and efficiently, and your commitment to this organization does not go unnoticed. Thank you for the incredible contributions that you make - not only enable the health system today but to help transform the system for the future to improve patient and provider experiences.”

Shannon Malovec

Executive Vice President, Digital Health & Information Services

Benefits

Benefits vary by job type and are confirmed in the interview and hiring process.

  • Healthcare

    Extended Health and Dental Benefits

  • Health and Wellness Programs

    Discounts to 350 BC-wide recreational programs

  • Retirement Plans

    Enrollment in defined benefit municipal pension plan

  • Professional Development

    The opportunity to grow and advance your skill set in a large scale environment

  • Work/Life Balance

    We encourage "YOU" time for activities that inspire and motivate

  • Collaboration

    Work with individuals bringing expertise from a variety of backgrounds

Job Details

Software Developer Burnaby, Canada
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Job ID 2425717_pl355 Date posted 11/06/2024

Software Developer 

Business Solutions

Burnaby, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. 

The Software Developer (SD) reports to the Manager or designate and is responsible for providing leadership and direction on the support and development of new and existing systems within Information Management Information Technology Services (IMITS) that provides services to Provincial Health Services Authority (PHSA), Vancouver Coastal Health and Providence Health Care.  Applying a broad range of information technology experience and knowledge, the SD supports a variety of projects that range from building/supporting IMITS systems/solutions to evaluating products for their technical and architectural fit within the application environment

Key Accountabilities:

  • Engages in hands-on development, including coding, debugging, and optimizing critical features. Leads the continuous improvement of codebases and system architectures, ensuring compliance with industry standards.
  • Conducts research, technical analysis, and develops recommendations on design patterns, technologies, and solutions. Oversees QA and UAT processes to validate designs.
  • Provides system administration and troubleshooting for web applications, client-server systems, cloud-based solutions, and databases.
  • Manages and implements updates, focusing on performance, security, scalability, and stability, particularly in SQL Server and NoSQL databases like DynamoDB.
  • Leads the design and implementation of backup, recovery, and disaster recovery strategies for both on-premises and cloud environments.
  • Develops and maintains SDLC processes, incorporating CI/CD and DevOps practices to ensure effective development and deployment workflows.
  • Recommends tools and procedures for capacity management, trend analysis, and issue management.
  • Participates in projects focused on evaluating and implementing improvements to cloud and application environments. Prepares technical reports, conducts stakeholder briefings, and participates in vendor negotiations.
  • Supports work planning, code reviews, and technology adoption.


What you’ll do

  • Design the application environment architecture, including business and clinical systems and database environments. Research, analyze, review products, identify technical specifications, write technical whitepapers and business cases, and make recommendations.
  • Carry out quality assurance testing and user acceptance testing.
  • Guide new system and new application acquisition, implementation and standards. Lead the development of backup, recovery, and disaster recovery strategies and activities for all application environments. Ensure these processes are maintained and followed in an emergency.
  • Provide system administration and troubleshoot Web, client server and n-tier database issues including performance tuning and security. Assess and implement database updates and upgrades affecting the application environment. Lead change through application upgrades and incorporate new trends in development methodologies. Install, configure, test and maintain software.
  • Draft policies, procedures and best practices for application deployment and change control. Participate in project teams to ensure development activities adhere to implementation standards and practices. Recommend new procedures and tools, including capacity and trend reporting, issue management and prevention. Develop and maintain the System Development Life Cycle processes and methodologies.
  • Design and implement a development framework including development standards, tools, reports, interfaces and documentation requirements for new and existing application. Implement and follow processes and procedures to control change.
  • Participate in projects including the evaluation and implementation of improvements to the overall environment, assisting with the development and monitoring of project budgets, preparing reports and conducting briefings. In conjunction with senior staff or manager, negotiates contracts with vendors.
  • Coach junior staff with developing work plans, complicated scripts, and code reviews.

Required Skills:

-        Proficiency in JavaScript/TypeScript

-        Familiarity with building and maintaining distributed systems in the cloud (AWS)

-        Experience in developing and integrating RESTful APIs.

-        Knowledge of AWS DynamoDB for NoSQL database solutions.

-        Experience with AWS API Gateway for managing and securing APIs.

-        Experience using AWS Cloud Development Kit (CDK) for infrastructure as code.

-        Experience with AWS Lambda for serverless application development.

-        Hands-on experience with React for developing Single Page Applications (SPA).

-        Proficiency in using HTML and CSS in responsive web applications.

Desired Skills:

-        Experience in writing and maintaining C# code

-        Proficiency in .NET development

-        Solid experience in working with SQL Server, including writing and optimizing queries, stored procedures, and database management.

-        Proficiency in using Microsoft Visual Studio 2022 for application development.

-        Experience in developing and maintaining reports using SQL Server Reporting Services (SSRS).

-        Knowledge of SQL Server Integration Services (SSIS) for data integration and ETL processes.

-        Understanding of separation of concerns principles in software development.

-        Experience developing systems using at least one of the modern cloud architecture patterns (Microservices, Serverless, Layered Architecture, Event-based Architecture or CQRS),

What you bring

Qualifications

  • A level of education, training and experience equivalent to a Bachelor’s degree in Information Systems, Computer Science or a related discipline.
  • At least five years’ recent related experience in architecture planning, design, development, and delivery of highly available enterprise applications.
  • Experience coding and designing solutions using Microsoft stack.
  • The ability to collaborate and communicate effectively with projects managers, architects and developers.
  • Proven hands-on experience with .NET framework, C#, ASP.NET MVC, Web API 2.0, SQL Server, LINQ, JavaScript/CSS, Ajax, and JavaScript libraries (Vue.js/JQuery/Bootstrap).
  • Experience with source control management (TFS/Azure Dev Ops), and MS Entity Framework 6.
  • Experience in Automating Web Application Testing using Selenium WebDriver.
  • Demonstrated knowledge of software development methodologies, both waterfall and agile. Broad understanding of change control practices including ITIL.
  • Ability to analyze operational problems and recommend innovative solutions.
  • Demonstrated time management skills.
  • A Proven ability to execute projects with stringent budgets and timelines.
  • Demonstrated organizational, analytical, and decision making skills.
  • The ability to participation in a 24x7 on-call rotation if required.

Skills & Knowledge

  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time

Salary Range: $74,618 - $107,264 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location:
1795 Willingdon Ave, Burnaby, BC V5C 6E3
Closing date:
Applications accepted until position is filled
Hours of Work:
900-1700 (Monday to Friday)
Requisition #
175255E

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.


ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca  

Please note the internal job posting will no longer be accessible after the expiry date of November 13, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.

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