Specialist Learning and Development

BC Mental Health & Substance Use Services

Burnaby, BC

This Temporary Full-Time (until December 1^st, 2025) has flexibility on work location within British Columbia. The Specialist, Learning and Development (L&D) is an innovator, knowledge translator, facilitator and change agent responsible for developing & delivering BC Mental Health and Substance Use Services (BCMHSUS) educational programs and initiatives. In collaboration with the L&D team, designs, delivers and evaluates innovative educational strategies and programs such as: orientation, core competency training, special events and conferences.

What you’ll do

• Work collaboratively with program leaders, educators, and staff to assess program and cross-program clinical education needs and priorities and develops learning strategies and education plans to meet those needs. Implement and evaluate learning programs.
• Provide education, consultation, guidance and support to clinical educators on curriculum design, materials development and effective learning strategies including teaching, facilitation and simulation and provides on-the-job support to clinical educators and staff. Assist with site-wide implementation and coordination of initiatives. Establish evaluation plans using logic and Kirkpatrick models to ensure learning programs are meeting learning outcomes.
• Lead the development, implementation and maintenance of assigned competency-based learning programs for orientation and continuing education of staff, integrating these with professional practice standards and the performance management process. Ensure the development and updating of resources to support such education in order to develop and maintain staff competency with changing procedures, processes and clinical equipment.
• Ensure specialized programs/projects deliverables are completed on time and on budget, as identified in the project plan. Identify gaps and tracks metrics as they relate to the project deliverables and provide consultation, guidance and support to designated project staff, contractors and stakeholders. Develop, revise, and maintain existing educational programs as well as new program/course/conference development.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a Masters Degree in Education (Adult Learning. Education Leadership) or a related field plus five (5) years of L&D experience, including course design, material development and facilitation.
• Experience/certification in Insights, 360-feedback, and/or other leadership and development diagnostic tools an asset.

Skills & Knowledge

• Expertise in instructional design, delivery and evaluation methods for individuals and groups.
• Expertise in graphic/document design and digital/elearn solutions.
• Video production experience is an asset. Knowledge of change management methodology and proven ability to translate it into practical business solutions.
• Successful project management experience.
• Strong interpersonal communication, leadership, strategic and innovative thinking, inspired coaching, interpersonal and influencing skills.
• A strong work ethic with the ability to effectively multi-task and meet deadlines.
• A consummate team player who will be willing to pitch in and co-facilitate and/or co-develop with team members.
• Commitment to, and demonstrated involvement in, continuous life-long learning.
• Outstanding written and verbal communication skills.
• Highly skilled with MS Office products, particularly Word, PowerPoint and Excel and other education-related tools and resources.

• Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents – including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight       (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study – and how they intersect across the health care system.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time (Until December 1, 2025)
Salary Range: $88,990 – $127,923/Year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: within British Columbia
Hours of Work: Monday – Friday; 08:30-16:30
Requisition # 175681E

What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCMHSUS are committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date ofNovember 25, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.