VDI Technical Architect
Burnaby, Canada
Overview
We enable health services providers to become leaders in providing patient-centered health care, using enterprise standards and frameworks to deliver useful information and clinical tools reliably and consistently, anytime, anywhere. IMITS manages over 300 applications across business, clinical and research environments, serving over 50,000 front line, administrative and research staff to enable over 4.8 million patient encounters a year. As a successful candidate, you will deliver support to enable PHSA, Vancouver Coastal Health (VCH) and Providence Health Care (PHC) to become leaders in providing patient-centered health care. You have initiative, vision, independent thinking and creative problem solving abilities, as well as excellent communication skills.
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Job Type: Full-Time, Part-Time, Temporary, Casual, Contractor
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Job Level: Entry, Mid, Senior
- Travel: Minimal
Success Profile
What does it take to be a successful Laboratory team member at PHSA? Check out the top traits we’re looking for and see if you have the right mix.
- Analytical
- Communicator
- Creative
- Focused
- Problem Solver
- Technologically Savvy
About IMITS
Information Management/Information Technology Services (IMITS) is a service of the Provincial Health Services Authority (PHSA) which plans, manages, and evaluates specialty and province-wide health care services across BC. IMITS boasts a complement of 800 full-time staff who provide tech support and services to 50,000+ staff across PHSA, Vancouver Coastal Health and Providence Health Care. PHSA embodies values that reflect a commitment to excellence. These include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, Serve with purpose.
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Benefits
Benefits vary by job type and are confirmed in the interview and hiring process.
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Healthcare
Extended Health and Dental Benefits
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Health and Wellness Programs
Discounts to 350 BC-wide recreational programs
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Retirement Plans
Enrollment in defined benefit municipal pension plan
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Professional Development
The opportunity to grow and advance your skill set in a large scale environment
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Work/Life Balance
We encourage "YOU" time for activities that inspire and motivate
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Collaboration
Work with individuals bringing expertise from a variety of backgrounds
Job Details
VDI Technical Architect Burnaby, CanadaVDI Technical Architect
Workplace Tech and Services | |
Burnaby, BC
In accordance with the Mission, Vision and Values, and strategic directions of HSSBC safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The VDI Technical Architect is a key member of the Virtual Desktop team whom is responsible for the development of the overall vision and execution of virtual desktop working. This includes coordinating the development and implementation of the service architecture, formulating policies and standards related to that architecture and communicating service design to staff as required. A VDI Technical Architect provides expert consultation, vision and leadership in the analysis, feasibility, design, planning, implementation, and use of the HSSBC service offerings. Coordinates the infrastructure planning for corporate large-scale system initiatives and coordinates the procurement of external services. Provides input into the development of policies, annual goals and objectives for the area of responsibility.
What you’ll do
- Coordinates service planning for corporate large-scale systems initiatives, working closely with business units, functional area managers, senior IT team and architecture team members to define the goals, objectives and plans that direct systems design and implementation activities. Resolves problems and scheduling conflicts and provides status updates and reports.
- Interface and coordinate tasks with internal and external technical resources. Collaborates with Project Managers and technical directors to provision estimates, develop overall implementation solution plan, and serve as a lead as required, to implement the installation, customization, and integration efforts
- Lead development of formalized solution methodologies, including building and maintain repository for deliverables, methodologies, and business development documents. Write, or direct the writing of white papers that add further insight and thought in the solution area.
- Defines the principles that guide technology decisions for the enterprise and develops and implements policies and standards related to technology architecture. Formulates strategies and plans for short-term and long-term services that support both HSSBC and our client’s business needs. Oversees the evaluation and selection of hardware and software product standards and the design of standard configurations.
- Designs and coordinates the implementation of an enterprise-wide service architecture based on business requirements and IT strategies and then directs the activities associated with ensuring compliance with the enterprise architecture. Communicates the technology infrastructure to IT staff, management, community sites, and project teams.
- Researches and analyzes market, technology, and industry trends and standards related to technologies that affect network, security, server infrastructure, and other platforms for the purposes of determining potential impact on the enterprise and the suitability of different approaches in solving emerging business needs. Provides recommendations on the use and evolution of IT architecture.
- Prepares, manages and evaluates the procurement of external services by managing the RFI, RFQ, and/or RFP process including creating and evaluating the RFP and committing funds for large enterprise-wide systems initiatives estimated at one million dollars or greater. Liaises with outside vendors, reviews bids and/or negotiates equipment and/or service contracts, and makes recommendations where necessary to the Manager. Monitors the level of support to ensure requirements and expectations of the contract(s) are met.
- Designs, implements and supports enterprise wide security solutions and access controls in a way that provides appropriate, demonstrable and coordinated security procedures and practices that are compliant with related law, regulation, policy and professional standards. Provides monitoring, auditing and investigation expertise into security, policy and appropriate use violations.
- Provides expert technical advice and consultation by performing analysis, formulating recommendations for proposed technology changes, and by providing input into application development and into the use of new technology for inclusion in the technology architecture. Provides consultation and advice to senior management on technology alternatives and solutions.
- Plans and executes an update schedule for patches as well as OS, security and application updates in line with the desktop estate
- Maintains Core Citrix Infrastructure and upkeep of the critical Citrix services
- Assists Team members with VDI applications installation/configuration and testing that requires complex solution builds
- Responsible for VDI Image builds and executes updates as approved and assigned by Senior IT team
- Manages the VDI Desktop Pools and troubleshoots any issues that arise in VDI Desktop or user profile
- Monitors VDI Pool Storage and collaborates with other teams to make sure the VDI services, Desktops and Infrastructure are always in ready state
- Participates in assigned Provincial, and Federal committees; chairs and/or leads discussion as required.
- Performs other related duties as required
What you bring
Qualifications
Bachelor’s degree in computer science, engineering or a related study or an equivalent combination of education, training, and experience. Seven (7) years of recent related experience working with virtual environments (Citrix), XenDesktop, XenApp in a large, complex organization including experience with at least two IT disciplines from a client/server environment, including but not limited to, project management, technical architecture, systems analysis, network management, application development, middleware, database management, and operations. Coordinating People: acting with integrity and trust; building a team environment; communicating clearly; fostering potential. Leading Change: striving for personal mastery; leading with Vision; inspiring and engaging; promoting innovation. Partnering: focusing on customers; engaging stakeholders. Achieving Results: conceptualizing, demonstrating accountability. Business Acumen: managing resources; possessing health environment and political awareness. Ability to act as a visionary and strategist for solution product area. Excellent analytical and technical skills. Knowledge of all components of a technical architecture. Strong understanding of network architecture. Understanding of the political climate of the enterprise and how to navigate the politics. Ability to understand the long-term (big-picture) and short-term perspectives of situations. Ability to translate business needs into technical architecture requirements. Ability to estimate financial impact of technical architecture alternatives. Ability to apply multiple technical solutions to business problems. Ability to quickly comprehend the functions and capabilities of new technologies. Knowledge of emerging and transformational technologies (cloud, managed services). Knowledge with IT service Management (ITIL). Knowledge of Architecture Frameworks (TOGAF). One or more certifications in a solution product area.
Skills & Knowledge
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Full-Time
Salary Range: $88,990 - $127,923 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1795 Willingdon Ave, Burnaby, BC V5C 6E3
Closing date: Applications accepted until position is filled
Hours of Work: 0830-1630 (Monday to Friday)
Requisition # 168803E
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of July 11, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.
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