Patient Care Coordinator, Registered Nurse (RN)/ Registered Psychiatric Nurse (RPN), Hawthorne, Forensic Psychiatric Hospital – Coquitlam, BC

Patient Care Coordinator, Maximum and Multi-Level Security Units

BC Mental Health and Substance Use Services

Coquitlam, BC

As of April 1, 2024 this position may qualify for a one-time recruitment incentive up to $15,000, $20,000 or $30,000 (subject to funding availability). To learn more about this incentive and if you qualify, please ask your Talent Acquisition Advisor at kelsey.fogliato@phsa.ca!

This Regular Full-Time opportunity is with the Hawthorne House (Hawthorne) – Pre-discharge program.

You are a Registered Nurse or Registered Psychiatric Nurse who works with compassion and care while practicing trauma-informed care. You’re seeking a meaningful role that provides challenge, variety, and the opportunity to make an impact on others’ lives. As someone who seeking to better your own practice through others, you appreciate your interdisciplinary team members and enjoy collaborating on complex care issues, using trauma informed practice, harm reduction, and Indigenous Cultural Safety.

What is the Forensic Psychiatric Hospital?

The Forensic Psychiatric Hospital (FPH) is a 190-bed secure facility located in Coquitlam, B.C., on the traditional, ancestral, and unceded core territory of the kwikwəƛ̓əm First Nation (Kwikwetlem). We treat people who have been found not criminally responsible for a crime or unfit to stand trial due to a mental health disorder. We deliver services to patients using the “Clinical Program Model,” which aims to deliver high-quality care to meet the specific needs of patients and is currently the best practice in health care.

Learn about working as a member of the Forensic Psychiatric Hospital team.

Watch this video to learn about working with BC Mental Health and Substance Use Services!

What you’ll do

RNs / RPNs are key members of the Forensic Psychiatric Hospital (FPH) team who are working to transform services for this client population by implement leading best practices in forensic mental health. Part of the BC Mental Health & Substance Use Services program, the FPH is a world leader in providing psychiatric care through its unique, multi-site health organization. Nurses are part of the interdisciplinary team of psychiatrists, psychologists, social workers, nurses and other health care professionals, who together, work in close partnership to provide specialized hospital and community-based services for adults with mental illness who are in conflict with the law. Usual duties include:

• Coordinate patient/client care related activities and provides leadership in the planning and implementation of innovative and creative approaches for the delivery of services. Promote quality of care by consulting and collaborating with interdisciplinary team members to help establish appropriate goals of care and individualized care plans considering the patient’s/client’s physiological, psychiatric, psychological, spiritual and sociocultural needs.
• Assist staff in operationalizing care standards, patient/client care guidelines, protocols, clinical pathways and organizational policies. Works with patients/clients/families and the team to minimize variances from the standardized elements of care and length of stay as described in the clinical pathway. Facilitate the evaluation of services to ensure program and service needs are met. Ensure adherence to established policies, procedures, and protocols including those for quality assurance and the safety of staff, patients, visitors, and the community; making sure that an adequate number of appropriate qualified clinical staff are available, coordinating equipment and other resources; and collaborating with other areas/external resources to solve operational problems, facilitating continuity of nursing care. Advise the CSM (or on-call Administrator) of any urgent patient care issues or concerns.
• Attend and participate in initial patient/client care evaluations and admission meetings as a member of an interdisciplinary team by providing input on a variety of care issues, practice effectiveness and administrative decisions according to client care standards. Assess the patient’s/client’s overall needs, conduct risk assessments, formulate initial diagnostic impressions and determine priority of care requirements.
• Review patient/client progress and client/family needs. Provide formal and informal consultation as needed to health care team members, other health care providers and students. Provide guidance/knowledge in the management of care in a client/group in defined area of clinical expertise. Promote interdisciplinary collaboration for treatment concerns, continuity of care, crisis management protocols and community resource coordination. Assist with therapeutic interventions and problem solving, provides clinical guidance and information on complex cases, discusses client care issues and develops linkages/partnerships to meet client need.
• Establish, maintain and enhance therapeutic relationships based on respect with patients/client. Engage others in treatment planning and evaluation, provides follow-up planning, supports patients/clients to manage self-care, encourages informed decision making and empowers client to improve quality of life. Teach client about management/treatment of medical conditions.

What you bring

Qualifications

• Graduation from an approved School of Nursing with current practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the British Columbia College of Nurses & Midwives (BCCNM).
• Completion of post basic specialty nursing certificate/program if applicable, and three (3) years' recent, related experience in the designated clinical area, including working with the applicable population group when indicated, and one (1) year's related administrative/supervisory experience or an equivalent combination of education, training and experience. Valid BC Driver's License and access to personal vehicle for local area travel may be required.
• Valid BC Driver's License and access to personal vehicle for local area travel may be required.

Skills & Knowledge

• Knowledge of mental disorders, addiction and concurrent disorders and treatment, and of the principles of recovery.
• Knowledge of Psychosocial Rehabilitation methodology, chemical dependency and addictions treatment, psychopharmacology (indications and side-effects) and psychotherapeutic and counseling skills.
• Knowledge of Trauma-Informed Practice and its application to the defined population of clients
• Demonstrated ability to provide effective leadership, supervision, work direction and consultation.
• Demonstrated ability to conduct comprehensive mental health and addiction clinical and risk assessments, utilizing relevant tools and rating scales, and formulate a treatment plan, participate in discharge planning and provide crisis intervention.
• Ability to apply knowledge of theory and practice to a case management process.
• Demonstrated ability to communicate (orally and in writing) and collaborate effectively with clients and their families, coworkers, physicians, other health care staff, and staff of external agencies.
• Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents – including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study – and how they intersect across the health care system.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

** Please indicate in your cover letter why you are interested in joining our team at the Forensic Psychiatric Hospital!

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Wage: $50.12 - $64.39/Hour

Location: 70 Colony Farm Road, Coquitlam, BC V3C 5X9
Hours of Work: Monday – Friday; 07:00-15:00
Requisition # 176116E

What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges. BCMHSUS is part of the Provincial Health Services Authority (PHSA).

PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs:jobs.phsa.ca/programs-and-services

BCMHSUS and PHSA are committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of December 1, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.