Patient Care Coordinator (RN/RPN), Red Fish Healing Centre, BC Mental Health & Substance Use Services – Coquitlam, BC

Patient Care Coordinator
BC Mental Health & Substance Use Services
Coquitlam, BC

You are a Registered Nurse or Registered Psychiatric Nurse who practices with compassion and care, in a non-judgmental manner. You’re seeking a meaningful role that provides challenge, variety, and the opportunity to make an impact on others’ lives. As a team player, you appreciate your interdisciplinary team members and enjoy collaborating on complex care issues, using trauma informed practice, harm reduction, and Indigenous Cultural safety.

θəqiʔ ɫəwʔənəq leləm’ (the Red Fish Healing Centre for Mental Health and Addiction, or Red Fish Healing Centre) is a 105-bed facility that treats individuals from across the province who live with the most severe concurrent and complex mental health and substance use disorders. Clients admitted to the Red Fish Healing Centre have both a mental illness and a substance use disorder; many clients also have other chronic health problems. Clients may be admitted voluntarily, or involuntarily under BC’s Mental Health Act. Check out what it means to be apart of the Red Fish Healing Centre’s team HERE. To learn more about belonging to BC Mental Health and Substance Use Services means, click HERE. Please indicate in your cover letter why you are interested in joining our team at Red Fish Healing Centre!

What you do

• Coordinate client care related activities and provide leadership in the planning and implementation of innovative and creative approaches for the delivery of services.  Promote quality of care by consulting and collaborating with interdisciplinary team members to help establish appropriate goals of care and individualized care plans considering the patient’s/client’s physiological, psychological, spiritual, and sociocultural needs.
• Assist staff in operationalizing care standards, client care guidelines, protocols, clinical pathways and organizational policies.  Work with patients/clients/families and the team to minimize variances from the standardized elements of care and length of stay as described in the clinical pathway. Facilitate the evaluation of services to ensure program and service needs are met.
• Attend and participate in initial client care evaluations and admission meetings as a member of an interdisciplinary team by providing input on a variety of care issues, practice effectiveness and administrative decisions according to client care standards.  Assess the patient’s/client’s overall needs, conducts risk assessments, formulates initial diagnostic impressions, and determines priority of care requirements.
• Review client progress and client/family needs. Provide formal and informal consultation as needed to health care team members, other health care providers and students. Provide guidance/knowledge in the management of care in a client/group in defined area of clinical expertise.  Promote interdisciplinary collaboration for treatment concerns, continuity of care, crisis management protocols and community resource coordination. Assist with therapeutic interventions and problem solving, provides clinical guidance and information on complex cases, discusses client care issues, and develops linkages/partnerships to meet client need.
• Establish, maintain, and enhance therapeutic relationships based on respect with client. Engage others in treatment planning and evaluation, provides follow-up planning, support patients/clients to manage self-care, encourages informed decision making and empowers client to improve quality of life. Teach client about management/treatment of medical conditions.

What you bring

Qualifications

• Graduation from an approved School of Nursing with current practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
• Completion of post basic specialty nursing certificate/program if applicable, and three (3) years' recent, related experience in the designated clinical area, including working with the applicable population group when indicated, and one (1) year's related administrative/supervisory experience or an equivalent combination of education, training, and experience.
• Valid BC Driver's License and access to personal vehicle for local area travel may be required.
• Current CPR Certification.

Skills & Knowledge

• Knowledge of mental disorders, addiction and concurrent disorders and treatment, and of the principles of recovery.
• Knowledge of Psychosocial Rehabilitation methodology, chemical dependency and addictions treatment, psychopharmacology (indications and side-effects) and psychotherapeutic and counseling skills.
• Knowledge of Trauma-Informed Practice and its application to the defined population of clients
• Demonstrated ability to provide effective leadership, supervision, work direction and consultation.
• Demonstrated ability to conduct comprehensive mental health and addiction clinical and risk assessments, utilizing relevant tools and rating scales, and formulate a treatment plan, participate in discharge planning, and provide crisis intervention.
• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary Full-Time (1.00 FTE) until June 1^st, 2025
Wage: $49.20 - $67.08 per hour
Location: 2745 Lougheed Hwy, Coquitlam BC V3C 4J2
Applications will be accepted until position is filled.
Hours of Work: Monday-Friday, 07:30-15:30
Requisition: #162219

What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.