Manager, Regional Center Services - BC Cancer Kelowna

Manager, Regional Center Services
BC Cancer
Kelowna, BC

Reporting directly to the Senior Director, Regional Clinical Operations, the Manager, Regional Center Services is responsible for the effective and efficient management and coordination of center-wide services including facilities related issues, implementation of operational initiatives, infection control processes, volunteer services, occupational health and emergency preparedness plans. The Manager, Regional Center Services provides leadership and promotes the philosophy and goals of the organization by applying and evaluating standards, policies, practices, and procedures to the assigned areas. Interact and collaborates with clinical and administrative staff on various initiatives. 

What you’ll do

• Provide center leadership through the consultation and coordination of various administrative and operational activities; works closely with clinical staff in order to identify improvements.
• Develop and implement departmental and organizational goals and objectives, policies and procedures. Develop action plans and coordinate center level systems and strategies to enable effective operations.
• Lead center wide initiatives and projects that cross various programs/services through to implementation; develop project plans and incorporates change management approaches; develop communication strategies; monitor projects; provide progress reports and take corrective action to ensure project objectives are met.
• Collaborate with stakeholders, where applicable in order to maintain support services functions. Coordinate renovations, facility improvements and space planning.
• Provide operational center leadership for Emergency Management and Preparedness on issues, policies and education across the center. Prepare agenda and co-chair center emergency management committee. Collaborate, work and partner with, PHSA Emergency Management Leads as appropriate.

What you bring

Qualifications:

• A level of education, training, and experience equivalent to a Bachelor’s Degree in a Healthcare related field
• Five (5) years of recent related experience, including two (2) years in a managerial/leadership capacity.

You have:

• Proven leadership ability, with communication and interpersonal skills conducive to interacting in a multidisciplinary environment and ability to relate easily to a variety of people from diverse backgrounds.
• Demonstrated ability to lead teams and to promote teamwork.
• Critical thinking skills and proven ability to effectively manage human and fiscal resources.
• Demonstrated understanding and experience of operational planning and program development.
• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.)

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time 
Salary Range: $88,990- $127,923. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles. 
Location: 399 Royal Avenue, Kelowna, BC V1Y 5L3
Applications will be accepted until position is filled.
Hours of Work: Monday to Friday; 0730-1530, 0800-1600, 0830-1630, 0900-1700 or to meet operational requirements,
Requisition Number: 179083E

What we do

BC Cancer provides comprehensive cancer control for the people of British Columbia.

BC Cancer is part of the Provincial Health Services Authority (PHSA). 

PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BC Cancer are committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of February 7, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.