Inventory Planning and Replenishment Lead

Langley, Canada

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Overview

Supply Chain’s success relies on teamwork that is not unlike that in clinical areas. Each member from different business streams in Supply Chain works closely together to deliver the right products and services at the right price, to the right place, at the right time. Every link in the chain focuses on customer needs: from sourcing teams who procure supplies required for specialized care; to warehouse and logistics professionals who receive, store, and deliver supply products across the province; to in-hospital replenishment teams integrated into the clinical landscape within all B.C. hospitals; to licensed clinicians who bring their deep clinical knowledge to standardization initiatives. Our Supply Chain stands as a successful example of what collaboration and provincial focus looks like in practice.

Job Type: Full-Time, Part-Time, Temporary, Casual, Contractor
Job Level: Entry, Mid, Senior, Director
Travel: Minimal

Success Profile

What does it take to be a successful Supply Chain Professional at PHSA? Check out the top traits we’re looking for and see if you have the right mix.

Adaptable
Detail-oriented
Goal-oriented
Multi-tasker
Relationship Expert
Results-driven

About Supply Chain Management at PHSA

PHSA Supply Chain is the sole contracting agent and manages all contracts for BC health authority goods, supplies, equipment and services with the exception of clinical and construction contracts. Supply chain management processes over 925,000 orders with a value of over $2 billion annually in the form of 250 million products. They support 71 hospitals and care sites province-wide. Supply chain employs over 1,300 employees to support all six BC health authorities, with regional branch offices in each health authority and a local presence to support each health authority’s needs. The service covers all elements of supply chain management including contracting and materials management. Supply Chain Management is a service of the Provincial Health Services Authority (PHSA) which plans, manages, and evaluates specialty and province-wide health care services across BC. PHSA embodies values that reflect a commitment to excellence. These include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, Serve with purpose

“A team approach in any endeavor is key to success in Supply Chain. Along with my clinical expertise and experience, I count on other members of the Supply Chain team who are also experienced, knowledgeable and highly specialized in business, logistics and analytics. I believe working collaboratively with all members yields success.”
Arturo Macapagal
RN, CPN, Supply Chain Clinical Coordinator, Standardization

“The most rewarding part of my job is knowing that I make a difference. My work helps contribute to the larger team here at PHSA. My behind the scene work as a Purchasing Clerk helps to provide necessary supplies to patients and medical personnel to enable better care and recovery. I know I don’t deal with patients directly, but I feel so much pride when I think about my part within patient care. My heart is filled with joy knowing that I can help in such a small but meaningful way.”
Gloria Santos-Ganadin
Purchasing Clerk

“Almost every piece of equipment, every medication, every supply for the Lower Mainland hospitals comes through this warehouse. In our work, we often talk about ‘Mabel on the table.’ She’s the imaginary patient who’s counting on us to make sure that the clinicians providing her care have everything they need, on time, to do their jobs.”
Dean Wilkes
Warehouse and Logistics Lead, Langley Fulfillment Centre

Benefits

Benefits vary by job type and are confirmed in the interview and hiring process.

Healthcare

Extended Health and Dental Benefits
Health and Wellness Programs

Discounts to 350 BC-wide recreational programs
Retirement Plans

Enrollment in defined benefit municipal pension plan
Paid Time Off

13 annual statutory holidays with generous vacation entitlement and accruement
Close to Public Transportation

Spend your commute time reading, texting or organizing
Collaboration

Be part of integrate health care supply chain provincial network

Job Details

Inventory Planning and Replenishment Lead Langley, Canada

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Job ID 2439510_pl355 Date posted 11/13/2025 Job Summary:

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Inventory Planning and Replenishment Lead is responsible for overseeing the Inventory Management processes whilst maintaining accuracy for items carried in the warehouse. Ensures the planning, implementation and evaluation of related financial, human and physical resources are in support of strategic initiatives. This position manages inventory management operations and resources across the Lower Mainland and ensures requirements of the organization are met efficiently and cost effectively, and the right level of inventory is in place to support patient care.

Duties/Accountabilities:

• Oversees the inventory team by selecting, supervising and evaluating staff to ensure effective performance of duties and business goals are met; disciplines staff members as necessary.
• Monitors daily product and supply/demand levels, and analyzes data to anticipate inventory problems, shortages, and future supply and logistical needs.
• Reports inventory levels, supply chain progress, procedural efficiency and personnel issues to upper management as required.
• Monitors and ensures all inventory transactions and receipts are complete and accurate, and any exceptions are validated and reconciled based on the appropriate policies and procedures.
• Oversees and brings efficiencies to warehouse processes by optimizing the use of resources and making recommendations on current and future operational/service adjustments.
• Assists in the preparation of the annual operating and capital equipment budget by monitoring activities and ensuring expenditures are within approved budgets.
• Participates in the development of warehouse and distribution performance metrics; coordinates and controls activities accordingly.
• Identifies inefficiencies and workflow issues that are counterproductive to operational goals, and in collaboration with the manager, plans and implements operational change.
• Facilitates the continuous improvement of inventory management processes by monitoring Key Performance Indicators and participating in established Quality Monitoring Programs. Participates in ISO activities including ISO preparedness, implementation and compliance monitoring.
• Gathers and organizes information from a variety of sources; provides relevant statistical and progress reports; verifies and improves data integrity.
• Ensures and implements best practices to maintain the service level targets, inventory accuracy, reduction in stock outs and backorders.

Qualifications:

A level of education, training, and experience equivalent to a Bachelors’ Degree in Business Administration or related field and completion of an accredited program in Warehouse Management or Logistics, five (5) years of recent, related experience in warehouse, inventory or logistics management including a minimum of two (2) years’ leadership/supervisory experience.
Excellent written and verbal communication skills. Keen attention to detail. Strong customer service skills. Highly self-motivated and self-directed. Team oriented and ability to work within a collaborative environment. Ability to lead, motivate, and mentor staff members and subordinates. Demonstrated ability to build and maintain effective relationships.

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