Admitting Clerk, Generation Health Clinic - BC Children's Hospital

Admitting Clerk, Generation Health Clinic

BC Children's Hospital

Vancouver, BC

What you’ll do 

• Perform secretarial and administrative duties such as answering calls, emails, screening requests and inquiries and redirecting to appropriate team members and/or responding directly.
• Type materials such as correspondence, minutes, reports and agendas for meetings.
• Arrange meetings as directed, book meeting rooms. Maintain calendars, record, transcribe and distribute minutes or notes of meetings.
• Receive and process requests for referrals based on Shapedown BC protocols and guidelines. Set up appointments using information from patient’s charts. Coordinate with the staff in the area to schedule and make changes to appointments.
• Contact patients to set up tests at various labs, order tests from appropriate lab and follow up to ensure tests have been done prior to clinic appointment. Coordinate radiology and any hospital testing and other doctor referrals.
• Obtain written, signed consents from parent(s) or guardian(s), authorizing release of information, making sure registration information is complete and correct. Obtain other essential information when required.
• Prepare accurate and well formatted documents using various word processing, spreadsheet and presentation software packages, including creation of tables, spreadsheets, and reports in a timely manner.
• Enter and collect data, gather background materials, collate consultations and histories for patients as required.

What you bring: 

• Grade 12 plus two years recent related experience or an equivalent combination of education, training and experience

You will have the ability to

• Type 45 wpm.
• Demonstrate knowledge of medical terminology.
• Communicate effectively both verbally and in writing
• Deal with others effectively
• Organize workload.

• Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents – including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study – and how they intersect across the health care system.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual

Wage: $27.10 per hour

Location: 4500 Oak Street, Vancouver BC, V6H 2N9

Applications will be accepted until position is filled.

Hours of Work: Thursday & Friday; 0800-1600

Requisition # 175780E

What we do

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

BCCH is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCCH are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.