Business Analyst and Project Support
Vancouver, Canada
Overview
We enable health services providers to become leaders in providing patient-centered health care, using enterprise standards and frameworks to deliver useful information and clinical tools reliably and consistently, anytime, anywhere. IMITS manages over 300 applications across business, clinical and research environments, serving over 50,000 front line, administrative and research staff to enable over 4.8 million patient encounters a year. As a successful candidate, you will deliver support to enable PHSA, Vancouver Coastal Health (VCH) and Providence Health Care (PHC) to become leaders in providing patient-centered health care. You have initiative, vision, independent thinking and creative problem solving abilities, as well as excellent communication skills.
-
Job Type: Full-Time, Part-Time, Temporary, Casual, Contractor
-
Job Level: Entry, Mid, Senior
- Travel: Minimal
Success Profile
What does it take to be a successful Laboratory team member at PHSA? Check out the top traits we’re looking for and see if you have the right mix.
- Analytical
- Communicator
- Creative
- Focused
- Problem Solver
- Technologically Savvy
About IMITS
Information Management/Information Technology Services (IMITS) is a service of the Provincial Health Services Authority (PHSA) which plans, manages, and evaluates specialty and province-wide health care services across BC. IMITS boasts a complement of 800 full-time staff who provide tech support and services to 50,000+ staff across PHSA, Vancouver Coastal Health and Providence Health Care. PHSA embodies values that reflect a commitment to excellence. These include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, Serve with purpose.
Benefits
Benefits vary by job type and are confirmed in the interview and hiring process.
-
Healthcare
Extended Health and Dental Benefits
-
Health and Wellness Programs
Discounts to 350 BC-wide recreational programs
-
Retirement Plans
Enrollment in defined benefit municipal pension plan
-
Professional Development
The opportunity to grow and advance your skill set in a large scale environment
-
Work/Life Balance
We encourage "YOU" time for activities that inspire and motivate
-
Collaboration
Work with individuals bringing expertise from a variety of backgrounds
Job Details
Business Analyst and Project Support Vancouver, CanadaIn accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Business Analyst and Project Support leads the analysis and documentation of business requirements to support projects for designated programs/services. This position reports to Manager, Public Health Analytics and works with various teams across BCCDC including those focusing on overdose surveillance in British Columbia. Supports identification and acquisition of various data sets and preparation of data access agreements; tracks data access and provision, and develops documentation for data management and processes. Works in close collaboration with other stakeholders to develop business systems enhancements, business solutions, or business processes. Functions as a Subject Matter Expert (SME) to the project team by performing gap analysis of systems and business process mapping including the identification of linkages to other business systems. Provides key contributions to the development of solutions to ensure that business processes and/or project deliverables are consistent, accurate, and timely. Participates in and contributes to strategic planning. Develops project plans for the design, development, and implementation of new business processes, and supports the transition from current systems, practices and processes to an integrated system, common practices, and standardized processes with current or improved functionality.
Duties/Accountabilities:
• Ensures key results are achieved in accordance with the project plan by analyzing current business systems and processes, generating ideas and formulating recommendations/options, and supporting members of the project in reaching decisions that are within project scope and timelines.
• Implements or contributes to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle. Supports the Manager/Team Lead by providing regular updates on the progress as well as any areas of risk associated with the completion of the project both within the project scope and the timeline. Provides professional expertise to staff, departments, stakeholders, and guidance regarding standard process for project management.
• Leads and participates in the analysis, acceptance criteria definition, development, testing, training, implementation, and maintenance phases of assigned projects. Carries out post-implementation reviews and makes recommendations for improvements.
• Reviews, analyzes and defines current/future state processes and contributes to the development of specifications and testing for all identified development, system modifications, and installations.
• Provides user support, advice and guidance, and orientation in situations that require interpretation and judgement. Develops content, as required, for training modules, delivers training, and provides and guidance to system users and department staff. Develops and maintains online course content as required. Develops and maintains various business processes, policies and procedures, as well as reference documentation such as user instructions, manuals, and reference materials.
Qualifications:
A level of education, training, and experience equivalent to a Bachelor's degree in Health Information Science, Computer Science, or a related discipline, plus five (5) years recent related experience which includes project planning, analysis and implementation. Public Service and Health Sector experience and knowledge an asset.
Demonstrated ability to carry out business process mapping and fit gap analysis. Excellent interpersonal, oral, and written communication skills with the ability manage multiple interactions with multiple groups while working on multiple issues at the same time. Superior analytical, problem-solving and system analysis skills. Proven ability to plan and execute projects with stringent timelines. Ability to work effectively as part of a team. Demonstrated ability to provide professional expertise to staff, departments and BCCSS stakeholders, and guidance regarding standard processes for project management. Demonstrated ability to provide user support, advice and training, and other user liaison services.
Related Content
-
Our Programs Explore to find the right program for you at PHSA.
-
Clinical and Systems Transformations | Careers at PHSA Clinical & Systems Transformation (CST) is a large-scale, multi-year project between Vancouver Coastal Health (VCH), PHSA, and PHC. Learn more here.
-
Rewarding Health Care Nursing Careers and Jobs with PHSA Provide specialty nursing in clinical health care and research. Explore careers throughout B.C. with the Provincial Health Services Authority (PHSA).
-
Indigenous Health Care Jobs and Careers with PHSA Join our thriving Indigenous workforce in a corporate or clinical role. Explore careers in B.C. with the Provincial Health Services Authority (PHSA).
-
Physician Careers at PHSA Our PHSA medical leadership team provides care that is among the best in the world, contributing to research that is changing the future of health care.
-
Health Care Correctional Health Services Jobs and Careers With PHSA Correctional Health Services provides exceptional care for incarcerated patients. Join us in a career with Provincial Health Services Authority (PHSA).
-
-
-
Talent on Demand Talent on Demand is PHSA’s unique in-house recruitment program offering temporary employment opportunities in health care across British Columbia.
-
Recruitment Incentives PHSA's Recruitment Incentives program offers monetary incentives to support the hiring of nurses and allied health professionals for difficult-to-fill roles.
Jobs for You
You have not recently viewed any jobs
You have not saved any jobs