Clinical Informatics Specialist, Information Systems - Provincial Health Services Authority (PHSA)

Clinical Informatics Specialist, Information Systems

Provincial Health Services Authority

Vancouver, BC

Are you ready to make a difference? The Provincial Public Health Information Systems team, seeks passionate individuals to join us. We aim to cultivate vibrant communities where everyone can achieve optimal health and well-being—right where they live, work, learn, and play.

If you're driven by the desire to create positive change and contribute to healthier communities, this is the opportunity you've been waiting for! Apply now to join our innovative team and show your commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

This role will enjoy hybrid working arrangements which can be fulfilled primarily from the 1333 West Broadway office location, and your Lower Mainland based home office. Periodically, in-person events or activities will be required of you.

What you’ll do

• Lead and support the strategy, development and implementation of clinical workflow design and change management initiatives to support clinical and business practice in the adoption and implementation of clinical and surveillance system initiatives in alignment with the Provincial Clinical Business Framework for Public Health Information Management.
• Act as a change agent/escalation point for clinical issues and constraints in the identification, development, planning, implementation, and sustainment of clinical informatics strategies in support of quality public health care and professional practice.
• Lead and support teams to develop clinical data/documentation and workflow standardization across all public health. Incorporates clinical informatics research and evidence-based knowledge into practice.
• Develop clinical performance indicators to identify trends/discrepancies for purposes of performance measurement and analysis ensuring a correct course of action.
• Oversee and manage the prioritizing of functional change requests, reporting and monitoring of issues, and implementation of communication strategies.
• Oversee and manage a suite of standardized provincial training materials.
• Lead functional user acceptance testing and responsible for business sign-off.
• Participate in lean process improvement initiatives such as imPROVE and ensure all process changes are aligned to the lean methodology endorsed by the site.
• Develop policies and procedures in support of clinical applications ensuring best practice models for service delivery.

What you bring

Qualifications

• A level of education, training and experience equivalent to a Bachelor of Nursing Degree or related field, plus five (5) years recent related experience in BC public health services, and an information systems environment, including a minimum of two (2) years recent experience in an application leadership role.
• Proven hands-on specialized experience with business applications such as Panorama solutions.

Skills & Knowledge

• Exceptional leadership skills.
• Ability to communicate effectively both verbally and in writing.
• Experience in a clinical setting. Accurate and detail oriented.
• Excellent problem solving and analytical skills.
• Exceptional customer focus and strong professional acumen.
• Highly organized and adept to managing multiple priorities.
• Extensive experience working with personal computers, particularly MS Word, Excel, and PowerPoint.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Salary Range: $88,990 - $127,923/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 West Broadway, Vancouver BC, V6H 1G9
Hours of Work: Monday – Friday, 0800 - 1600
Requisition # 175665E

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of November 22^nd, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.