Clinical Team Associate Medical Lab Technologist Regional Digital Solutions

Clinical Team Associate/ Medical Lab Technologist, Laboratory Design Team

PHSA LM Labs

Vancouver BC

Reporting to Team Manager, the Clinical Team Associate is responsible to ensure Clinical Process is the foundation for all design of the Regional Digital Solutions across Providence Health Care (PHC), Provincial Health Services Authority (PHSA and Vancouver Coastal Health (VCH) in collaboration with the Service Provider with the goal of improving clinical workflows and care for patients.

What you’ll do

• Participates in design/testing sessions and assists the Team Manager in meeting preparations, sessions activities and idea promotion during sessions, post session follow up, outcome completion, decision, action and outcome documentation.
• Brings best practice to the team through reviewing and summarizing interdisciplinary research and local/ national standards of practice, reviewing best practices presented in sessions, ensuring work is within clinical standards of care.
• Engages and obtains input from colleagues across the health organizations and summarizes feedback for the working groups’ consideration.
• Accountable for working collaboratively with all members of the team to ensure that project deliverables are met within the target timelines.
• Works to support optimal standardization of care practice and associated workflow processes across the care settings while also supporting flexibility for unique requirements.
• Participates in design/testing sessions with other teams to optimize the system for an integrated design that supports best care for patients.
• Reviews draft workflows, operating procedures and screens to identify opportunities for improvement and mitigation of risk.
• Gathers policies and procedures pertinent to design sessions and works with the Team Lead or Manager and/or Policy and Procedure Leads to ensure all appropriate policies are current and reflect the new design.
• Contributes to requests for information and data that arise from members of the team and the team lead as appropriate.
• Reviews demos or draft builds to ensure accuracy, contributes to addressing parking lot issues, assists in documenting design decisions and other related outcomes to the team, and completes assigned work or action steps.
• Acts as a champion on and for the project.
• Contributes information to status updates, project deliverables, and outcomes.
• Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel.
• Performs other related duties as assigned.

What you bring

Qualifications

• Certified by the Canadian Society for Medical Laboratory Science and basic core laboratory training. Two (2) to four (4) years’ recent, related experience as a Medical Laboratory Technologist or an equivalent combination of education, training and experience. CST experience required.
  
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility. 
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within PHSA Labs contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Broad knowledge of the applicable standards of practice and guidelines for clinical practitioners.
• Demonstrated ability to represent your clinical specialty and across the continuum of care.
• Demonstrated knowledge of clinical practice and workflows in own clinical area and others.
• Basic knowledge of knowledge of laboratory procedures and techniques including quality control.
• Basic knowledge of research process and methodology.
• Demonstrated ability to function as a team member.
• Demonstrated ability to work under pressure in a constantly changing environment.
• Demonstrated ability to establish workload priorities in collaboration with others.
• Demonstrated ability to communicate effectively, both verbally and in writing.
• Demonstrated ability to work independently and in collaboration with others.
• Physical ability to perform the duties of the position.
• Skill in the operation of related equipment and in techniques appropriate to the designated area of the laboratory.
• Demonstrated Project Management skills.
• Proven ability to engage and coordinate activities within a work setting.
• Proven ability to generate required outcomes from initiatives with specific purpose.
• Demonstrated knowledge of Lean or related process improvement principles.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers. 
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home. 

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more. 

Job Type: Temporary Full-Time
Wage: $36.69- $45.81/hour
Location: 1885 West Broadway, Vancouver, BC V6J 1Y5
Closing Date: Applicants accepted until position is filled
Hours of Work: 0830-1630 Monday-Friday
Requisition #: 186878E

What we do 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous. 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents  including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of  August 2, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.