Director, Finance & Administration, Strategic Operations & Medical Affairs

Director, Finance & Administration, Strategic Operations & Medical Affairs

Physician Services

Vancouver, BC

In accordance with the Mission, Vision, Values and strategic direction of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/ Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Director, Finance & Administration, Medical Affairs & Operations reports to the Senior Director, Medical Affairs and Operations, is accountable for the overall financial operations and administration of BC Children’s & Women’s (C&W) medical administration portfolio which includes medical staff (i.e., physicians, dentists, nurse practitioners, etc.). The Director oversees the promotion and consistent application of medical administration practices for C&W programs, ensures compliance with the contracting and funding policies, bylaws and guidelines set out by PHSA and oversees administration of C&W medical staff clinical and medical administrative compensation and expense budgets. The Director plans financial strategies related to medical staff resource planning and engagement, negotiates contracts and service agreements, develops, and implements C&W policies and plans and leads change management strategies. In collaboration with C&W executive leadership, the Director writes business plans, funding applications, and briefing notes for senior leadership and provides leadership and direction in establishing strategic goals and mobilizing resources to improve planning and operational processes relating to medical staff administration. Provides leadership, guidance, and direction to staff; hires and supervises staff; evaluates team and employee performance; and effectively manages human and fiscal resources.

What you’ll do

• Co-develops and implements an annual operating plan that incorporates the strategic, operational, human resource, change management and fiscal goals for the medical administration portfolio at C&W.
• Provides expert advice and consultation to C&W executive leadership and senior medical and operations leadership regarding the complex financial and administration issues and C&W, PHSA and MoH agreements, medical staff rules and bylaws, terms and conditions, policies and processes that form the financial and policy framework of medical administration.
• Oversees development and ongoing portfolio-level management of the C&W physician Alternative Payment Plans (APP) and operating funded compensation and expense budgets, including clinical and medical leadership compensation. Regularly analyzes budget variances and provides regular forecasts to C&W Executive on medical staff human resource and contract changes along with budget utilization to support resource allocation decisions. Recommends corrective actions to ensure budget compliance.
• Assesses plans for clinical service delivery to link to budget allocations, medical staff resource planning, workload reporting, and MoH funding applications. Co-plans physician resource allocations.
• In collaboration with the Senior Director, Medical Affairs and Operations, negotiates with C&W physicians to generate C&W specific contract agreements, consistent with PHSA, UBC and MoH policies and agreements. Signs contracts and approves payments on behalf of the Senior Director, Medical Affairs and Operations.
• Develops medical leadership role descriptions and performance evaluation frameworks and collaborates with the Senior Director, Medical Affairs and Operations and Medical/Dental Staff Association to promote medical leader training and development, succession planning and physician engagement strategies.
• Writes and disseminates communication materials to regularly update medical/dental staff on medica administration matters that pertain to them.
• Leads and directs processes related to physician onboarding, privileging, orientation, timekeeping, service hours and encounter reporting, annual reappointments, contract/salary agreement documentation, and compensation and expenses management.
• Conducts regular process audits and participates in PHSA internal audits to ensure all C&W, PHSA and MoH requirements are met, and for developing action plans and taking remedial action as necessary.
• Provides leadership, supervision, guidance, and direction to staff. Hires and mentors staff; fosters a positive working environment and facilitates resolutions to work issues, clarifies roles and outlines expectations; evaluates individual and team performance including conducting performance reviews; and. initiates disciplinary action and termination where necessary.
• Participates as part of C&W committees in matters relating to medical/dental staff compensation and administrative matters. Represents C&W and provides input to PHSA/other health authority committees and project steering committees to continually improve medical administration strategies and approaches.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a to a professional accounting designation (CMA, CGA, or CA) or Master’s Degree in Business Administration, plus seven (7) to ten (10) years recent, related healthcare experience with emphasis on human resource and financial management, and significant experience/knowledge of the complexities of physician relations and physician administration. Proven operations management experience.
• Superior analytical skills including the ability to comprehend, analyze, and resolve complex issues and present information in concise meaningful ways. Highly developed business writing and verbal communication skills. Ability to facilitate and encourage cooperation between diverse operational groups and skill sets, to work collaboratively to problem-solve and design and implement solutions, and strong negotiation skills to influence others, both internal and external to the organization at various levels. Ability to provide strategic direction and to analyze/resolve problems from a global perspective. Proven ability to effectively manage fiscal resources. Demonstrated ability to use database, spreadsheet and word processing software at an advanced level.
• Demonstrated ability to exercise tact, good judgment and initiative. Demonstrated ability to manage, mentor and engage staff.

Skills & Knowledge

• Demonstrated knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents - including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - and how they intersect across the health care system.
• Models and supports full team commitment to Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety including oversight and commitment to education strategy.
• Collaborates with peers to ensure Indigenous-specific Anti-racism and ICSH are applied holistically through department as whole.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time

Salary Range: $116,591 - $167,600 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 4500 Oak St, Vancouver, BC V6H 3N1
Closing date: Applications accepted until position is filled
Hours of Work: 0900-1700 (Monday to Friday)
Requisition # 175284E

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca  

Please note the internal job posting will no longer be accessible after the expiry date of November 14, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.