Facilitator, San’yas Indigenous Cultural Safety Program, Indigenous Health

Job Summary:

In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Facilitator, San’yas Indigenous Cultural Safety (ICS) Program reports to the Provincial Lead, works in a team environment, and is responsible for facilitating on-line interactive training of the PHSA San’yas Indigenous Cultural Safety Training program in British Columbia, Manitoba, Ontario and nationally through the application of adult learning principles and experience working with Indigenous peoples. The Facilitator works collaboratively in a team environment with other facilitators, and Lead Facilitators directed by the San’yas Program Provincial Lead, San’yas Indigenous Cultural Safety Training Program. Models a commitment to Indigenous Cultural Safety learning and personal racial identity development to integrate learning into practice.
The San’yas Indigenous Cultural Safety Training Program is an accredited online training program that aims to increase knowledge, enhance self-awareness, and develop skills to work more effectively and safely with Indigenous people. The program is based on the concept of cultural safety; an ongoing process of actively working to make services and systems safer and more equitable for Indigenous people. Topics covered include colonization in Canada; racism, discrimination and stereotyping; and health inequities & social determinants of Indigenous peoples’ health.

Duties/Accountabilities:

• Works collaboratively with a team of facilitators providing on-line facilitation adhering to the San’yas ICS facilitation model to support participant learning trajectory.
• Identifies and assess’ participant resistance characteristics and provides program sanctioned interventions to support learners working through resistance.
• Assess’ participant online posts to identify situational and systems dynamics supportive of the Indigenous Cultural Safety practice
• Manages conflict within an emotionally charged and complex interracial learning dynamics using highly specialized skills and knowledge.
• Provides direct group facilitation services when requested by Provincial Lead.
• Provides key facilitation and leadership in the development and delivery of the Indigenous Cultural Safety Program by supporting and shaping the ongoing development and implementation of the program.

Qualifications:

A level of education, training and experience equivalent to a Master’s degree in Education, Adult Learning or a related discipline plus three (3) years’ of recent related experience in the coaching, mentoring, training or on-line facilitation. Bilingual French/English is an asset.
Demonstrated commitment to the Truth and Reconciliation Calls to Action. Critical understanding of transformational learning pedagogy, decolonization, anti-Indigenous racism, and critical race theory. Understanding and demonstrated commitment to racial identity development. Exceptional facilitation skills to achieve goals and objectives. Conversational, plain language writing skills; excellent communication skills including the ability to train, facilitate, and influence others. Strong analysis, critical thinking and problem solving abilities required including a skills to deconstruct learner on-line posts and support transformational learning. Internal consulting role requires leadership, facilitation and team skills, generally in the context of team challenges and conflict. Demonstrated team player with exceptional ability to give, receive and incorporate feedback. Demonstrated ability to support dynamic change. Demonstrated flexibility to work in a fluid fast paced work environment. Excellent organizational skills including the ability to prioritize workload to meet deadlines. Ability to deal effectively with all levels of staff. Requires skills to engage within divergent perspectives including Indigenous, immigrant and non-Indigenous populations. These skills include ability to engage with diversity of learning styles, education levels and motivational issues around challenging areas. Self-directed and motivated, with demonstrated ownership over assigned responsibilities. Be adaptable and flexible to meet changing priorities and resource constraints.
software, including graphical space layout, presentation, and on-line learning language and communication techniques. Ability to produce spreadsheet reports. Self-directed and motivated, with demonstrated ownership over assigned responsibilities. Be adaptable and flexible to meet changing priorities and resource constraints.