Health Information Management, Provincial Burn Registry - BC Trauma Registry

Health Information Management, Provincial Burn Registry - BC Trauma Registry

Trauma Registry

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

This position works in collaboration with the BC Trauma Registry and Provincial Analyst as well as the Burn Director for designated sites to assist with the development, operations and management of the Provincial Burn Registry. Reviews Registry policies and procedures and performs complex data analysis and retrieval from medical records. Responsible for conducting audits and statistical analyses in accordance with established standards and procedures. Submits statistical reports, provides expertise regarding medical documentation and promotes the exchange of trauma and burn related data. Interprets clinical codes, abstracting and analyzing data. Monitors work quality and efficiency, assesses and responds to written and verbal requests for information, and facilitates access to information from external organizations. Prepares and conducts education and presentation sessions.

What you’ll do

• Provides input into the development of policies and procedures for the Provincial Burn Registry by participating in the examination of the existing policies to develop new policies working in collaboration with the Burn Director, evaluating technical literature/material to identify new or revised procedures/equipment to improve operations and making recommendations into the development of, or changes to, selected policies, procedures or protocols. Prepares new forms, policies and procedures in consultation with the Manager, BC Trauma Registry.
• Develops, operates and maintains the Provincial Burn Registry by methods such as identifying database enhancements and system and program changes in order to meet data collection requirements, testing changes to the system to ensure data integrity and performing database management activities in accordance with established procedures.
• Implements and develops a data collection tool for data collection and provides input into the development of user procedures by methods such as monitoring systems performance, identifying problems to the Manager, suggesting revisions to established procedures to include the provincial Burn Registry and participating in projects as a team member to ensure BC Trauma Registry and Burn Registry requirements are met.
• Processes approved release of data requests in accordance with established policies, procedures and legislation by methods such as reviewing information, producing a variety of reports, completing required documentation and communicating with internal and external requestors.
• Performs technical duties by methods such as interpreting clinical codes and abstracting and analyzing data, scoring data by injury, entering data into the BC Trauma/Burn Registry, generating/writing a variety of reports and communicating with internal and external personnel regarding data retrieval, interpretation and operation of the Provincial Burn Registry. Maintain the Burn Registry for designated acute care facilities, including British Columbia Children’s Hospital and Victoria General Hospital.
• Performs complex statistical analysis of data as requested for use in research studies or for administrative purposes by methods such as reviewing data fields, extracting required information, organizing and presenting data using spreadsheets, graphs, databases or other software applications as requested. Generates a variety of reports as requested to compile information for continuous quality improvement and quality assurance, epidemiology, planning, utilization, research and injury prevention. Summarizes and interprets results of complex data analysis in reports.
• Communicates with internal and external personnel by providing information regarding topics such as requests for the Burn Registry data, data interpretation and operation of the Trauma/Burn Registry, referring issues or problems such as release of information authorization or Trauma/Burn Registry errors to supervisor or Manager, BC Trauma Registry as required.
• Participates on various internal and external multidisciplinary committees to represent the Provincial Burn Registry and to provide input regarding burn information management and related topics to ensure issues affecting the Trauma Registry are considered and standards are maintained. Participates in designated projects as assigned by attending project meetings, assisting with the development of project parameters and providing technical input.
• Sets measurable goals and objectives within a team or individual environment, incorporating the organization’s as well as the BC Trauma Registry’s vision and values, goals and corporate plan, through methods such as maintaining and updating knowledge of professional development within area of practice and developing a plan in collaboration with the supervisor and/or Manager, BC Trauma Registry. Reviews progress to ensure that goals are achieved within established time frames.
• Develops, implements, maintains and provides quality and resource utilization information by performing duties such as liaising with relevant persons, committees and medical staff, drafting designated study requirements, performing data retrieval, either manually or through computer data bases, analyzing and presenting information in a narrative, table and/or graph format and generating required reports.
• Assists the Manager, BC Trauma Registry in monitoring work quality and efficiency within the designated area by performing duties such as identifying problems and inconsistencies and making recommendations for improvement. Prepares and submits workload activity reports by recording, tabulating and summarizing workload activity information as required.
• Prepares and transcribes technical and non-technical material such as data dictionaries, manuals, summaries and minutes of meeting by composing and/or typing material as required.
• Participates in orientation and ongoing training for the Provincial Burn Registry through methods such as maintaining, updating and developing training materials and manuals. Identifies topics and develops, presents and distributes materials for staff in-services.
• Responsible for the development of data definitions, collection and entry processes/procedures and report writing to ensure consistent practices are followed. Answers staff questions regarding data collection and data entry.
• Assists with the instruction and supervision of students on practicum programs within the area by performing duties such as demonstrating and explaining procedures and processes and providing input regarding progress as requested.
• Performs other related duties as required.

What you bring

Qualifications

• Grade 12, graduation from an approved Health Record Administrator or Health Record Practitioner diploma program, successful completion of the Canadian College of Health Record Administrator’s examination at the Certificate level plus two (2) years' recent related experience including one (1) year data interpretation, analysis and coding in an acute care setting or an equivalent combination of education, training and experience.
• Valid motor vehicle driver’s license for the Province of British Columbia and access to a personal car is required.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility. 
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BC Trauma Registry contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Broad knowledge of the Abbreviated Injury Scale (AIS) and Injury Severity Scoring.
• Broad knowledge of Canadian Institute of Health Information's coding and abstracting systems including the International Statistical Classification of Diseases and Related Health Problems (ICD) and the Canadian Classification of Health Interventions (CCI) currently utilized in BC.
• Comprehensive knowledge of pathophysiology terminology and disease processes.
• Demonstrated ability in use of advanced computerized databases and related equipment and software applications such as Windows, MS-Word, MS-Excel, MS-Access, MS-PowerPoint, report writers, relational databases, and statistical analysis.
• Demonstrated ability to analyze and present data effectively.
• Demonstrated ability to teach, facilitate, coach and train staff.
• Demonstrated ability to develop policy and procedure protocols and manuals.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Demonstrated ability to organize and prioritize work.
• Demonstrated ability to work independently, and in collaboration with others.
• Demonstrated ability to deal effectively with others.
• Physical ability to perform the duties of the job.
• Ability to travel to designated acute care facilities throughout the province.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers. 
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home. 

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more. 

Job Type: Regular Full-Time
Wage: $35.27 - $44.05
Location: 1380 Burrard Street, Vancouver, BC V6Z 2K2
Closing Date: Applicants accepted until position is filled
Hours of Work: 0800-1600 Monday-Friday
Requisition #: 186298E

What we do 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous. 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents  including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of July 19, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.