Laboratory Clerk

Laboratory Clerk

Specimen Receipt and Dispatch

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Medical Laboratory Assistant Supervisor or designate, the Laboratory Clerk performs data entry functions; receives, sorts and verifies specimens against requisition/physicians' orders; accessions specimens; provides clerical and receptionist duties such as answering the telephone and filing for the department.

What you’ll do

• Performs clerical duties such as scheduling appointments, performing computer entry, filing, telephoning, faxing, and invoicing.
• Receives and registers patients by obtaining necessary information for patient data and test entry into the Laboratory Information System according to established procedures. Explains sample collection procedures to and answers related questions of patients.
• Receives, processes, and prepares (centrifuges) patient samples in accordance with established procedures.
• Prioritizes workflow and prepares (packages) samples for send-out in accordance with all transportation regulations and procedures.
• Distributes, files, retrieves, and disposes of laboratory specimens, slides, and blocks.
• Mails and distributes patient reports as required.
• Maintains (counts, stocks and alerts appropriate leader when volume is low) laboratory inventory and supplies.
• Maintains a variety of records such as standing orders and requisitions, temperature records, cleaning and disinfection logs, inventory logs.
• Cleans/disinfects/wipes work area(s) as per established procedure
• Assists with the orientation of new department staff as directed.
• Participates in departmental continuous quality improvement activities and utilizing knowledge of laboratory workflow provide input to problem solve and improve service and processes.
• Performs other related duties as assigned.

What you bring

Qualifications

• Grade 12, medical terminology, and two (2) years' recent related experience; or an equivalent combination of education, training and experience.
• Ability to communicate effectively, both verbally and in writing.
• Able to deal with others effectively
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.
• Ability to organize work
• Ability to type at 45 w.p.m

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Wage: $27.82 / Hour
Location: 655 W 12th Ave, Vancouver, BC V5Z 4R4
Closing date: Applications accepted until position is filled
Hours of Work: 0700-1500/0800-1600/0900-1700/1000-1800 (Monday to Friday)
Requisition # 175160E

What we do

Provincial Laboratory Medicine Services (PLMS) provides laboratory testing at 31 sites across the lower mainland and central coast of BC, including acute care hospital laboratories and specialty laboratories.

PLMS is part of the Provincial Health Services Authority (PHSA).

PHSA and PLMS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca  

Please note the internal job posting will no longer be accessible after the expiry date of November 12, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.