Laboratory Clerk

Job Summary:

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Medical Laboratory Assistant Supervisor or designate, the Laboratory Clerk performs data entry functions; receives, sorts and verifies specimens against requisition/physicians' orders; accessions specimens; provides clerical and receptionist duties such as answering the telephone and filing for the department.

Duties/Accountabilities:

1. Performs clerical duties such as scheduling appointments, performing computer entry, filing, telephoning, faxing, and invoicing.
2. Receives and registers patients by obtaining necessary information for patient data and test entry into the Laboratory Information System according to established procedures. Explains sample collection procedures to and answers related questions of patients.
3. Receives, processes, and prepares (centrifuges) patient samples in accordance with established procedures.
4. Prioritizes workflow and prepares (packages) samples for send-out in accordance with all transportation regulations and procedures.
5. Distributes, files, retrieves, and disposes of laboratory specimens, slides, and blocks.
6. Mails and distributes patient reports as required.
7. Maintains (counts, stocks and alerts appropriate leader when volume is low) laboratory inventory and supplies.
8. Maintains a variety of records such as standing orders and requisitions, temperature records, cleaning and disinfection logs, inventory logs.
9. Cleans/disinfects/wipes work area(s) as per established procedure
10. Assists with the orientation of new department staff as directed.
11. Participates in departmental continuous quality improvement activities and utilizing knowledge of laboratory workflow provide input to problem solve and improve service and processes.
12. Performs other related duties as assigned.

Qualifications:

Education, Training and Experience
• Grade 12, medical terminology, and two (2) years' recent related experience; or an equivalent combination of education, training and experience.
Skills and Abilities
• Ability to communicate effectively, both verbally and in writing.
• Able to deal with others effectively
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.
• Ability to organize work
• Ability to type at 45 w.p.m