Privacy Officer

Privacy Officer

Provincial eHealth Operations

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic direction of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Privacy Officer evaluates and provides recommendations with respect to information privacy strategies including the development of privacy policies, procedures and processes for both new and existing initiatives in compliance with the BC Centre for Disease Control (BCCDC), Provincial Health Services Authority (PHSA), Ministry of Health (MOH) and Office of the Information and Privacy Commissioner’s policies and guidelines. The position develops privacy impact assessments, information sharing agreements and identifies the extent to which new and existing systems or proposals comply with privacy legislation. The Privacy Officer identifies privacy risks affecting all service lines of BCCDC and or PHSA, advises and trains staff on the avoidance and/or mitigation of privacy risks, coordinates the submission, review and approval of data access requests, and is responsible for breach and audit management across BCCDC and or PHSA. The role requires consultation and coordination with PHSA Legal and the BC Attorney General’s Office, and includes contract management responsibilities.

What you’ll do

• Supports the BCCDC Privacy and Access Committee or other provincial committees, and provides privacy direction and oversight on provincial initiatives (eg. Get Checked Online) and other provincial committees/activities.
• Leads the ongoing oversight and development of the Privacy and Access Management Framework, including review and development of information privacy policies, procedures and processes that comply with organizational, corporate and governmental requirements.
• Provides expert privacy advice to executive and divisions, including development of information sharing plans and agreements, contractual agreements, and privacy impact assessments between BCCDC/PHSA and external partners.
• Provides ongoing training to staff on the appropriate use, storage, and transmission of sensitive data.
• Coordinates the development and execution of data governance models for electronic public health and other information systems and other initiatives at BCCDC/PHSA including internet based initiatives. In providing secretariat support to the Panorama Data Governance Committee or other committees, coordinates data governance and policy development with Health Authorities, PHSA, eHealth and MOH stakeholders.
• Manages the privacy requirements of multiple levels of data access requests. Reviews and maintains processes for receiving, documenting, tracking, investigating and taking action on internal and external data access requests; investigates breaches as well as complaints concerning access to information and privacy issues.
• Maintains current knowledge of provincial and federal privacy laws, policies and procedures for the management of data sets in clinical systems, management of data sets when transitioning to new systems, and data management in an online (internet-based) environment. Monitors changes in legislation and provides information regarding the implication of changes to relevant stakeholders to ensure organizational adaptation and compliance.
• Identifies privacy risks across all service lines at BCCDC/PHSA and works with staff, advising and providing training and guidance on the avoidance and/or mitigation of privacy risks.
• Defines and provides work direction, advice and guidance to consultants and staff, as required, to meet privacy-related project requirements.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a Master’s degree in Health Administration, Business (MBA), Information Management or related discipline and (5) five to (7) seven years of progressively more responsible information management experience in a comparable role. Completion of the Information Access and Protection of Privacy Certificate Program is an asset.
• Comprehensive knowledge of privacy legislation, practices and processes, preferably within the eHealth environment. Strong written and verbal communication skills. Excellent proficiency with MS Office toolsets (Word, Excel, Visio). Extensive experience and knowledge of British Columbia’s Freedom of Information and Protection of Privacy Act, and eHealth Legislation. Good analytical skills, excellent people skills and a demonstrated capability for handling sensitive situations.

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Salary Range: $88,990 - $127,923 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 W Broadway, Vancouver, BC V6H 1G9
Closing date: Applications accepted until position is filled
Hours of Work: 09:00-17:00 (Monday to Friday)
Requisition # 173724E

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca  

Please note the internal job posting will no longer be accessible after the expiry date of October 15, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.