Program Manager, Policy Planning and Support Services, Indigenous Health - Provincial Health Services Authority (PHSA)

Program Manager, Policy Planning and Support Services, Indigenous Health

Provincial Health Services Authority (PHSA)

Vancouver, BC

Pursuant to Section 42 of the British Columbia Human Rights Code, preference will be given to applicants of Indigenous Ancestry.

Reporting to a Director, Indigenous Health, the Program Manager is responsible for the management and oversight of strategic programs and related projects under Indigenous Health’s (IH) provincial mandate relating to the broad areas of transformation, quality improvement and evaluation. The Program Manager is responsible for the identification, planning, development, implementation, coordination and evaluation of key programs and related projects. The Program Manager works collaboratively with a variety of internal and external partners and stakeholders in support of the development, implementation, and evaluation of strategic anti-Indigenous racism research, policy, and knowledge exchange programs and related projects. Given the complexity of the system level changes expected through the development, implementation and evaluation of strategic programs and related projects, the Program Manager applies a solid base of leadership and management knowledge and skills to enable best practice, performance improvement, and system integration to ensure alignment with Indigenous Health programs and PHSA vision, mandate, and strategic directions.

What you’ll do

• In collaboration with Indigenous Health (IH) directors and leadership, and with support from the IH team as applicable, provide leadership and manages the development, implementation, and evaluation of programs in support of strategic Indigenous Health initiatives, programs, and projects.
• Manage a diversity of programs/related projects of varying scope in a complex and changing multidisciplinary environment and with a diversity of partners/stakeholders.
• Maintain responsibility for ensuring that programs and projects are completed in adherence to project protocols/ charters/ agreements, timelines, applicable institutional and ethical policies and procedures, and pertinent legislation. 
• Manage the identification, collection and analysis of relevant information/evidence relating to current programs and related projects, and synthesizes findings in order to effectively integrate these into the development, implementation, analysis, dissemination of findings, and policy/practice implications of strategic programs and initiatives.
• Develop, coordinate and/or oversee coordination of proposals, budgets, and workplan for proposed programs and related projects, ensuring that resources will meet program/project objectives and high quality deliverables; prepares mid-term and final reports.
• Lead and/or coordinate strategic program teams, related working groups, and advisory committees to achieve targeted goals/objectives of strategic programs and related projects, and to build and strengthen relationships with key partners and stakeholders.
• Improve quality and effectiveness of IH team processes by formulating and implementing team-based recommendations.
• Collaborate to conduct research in support of Indigenous Health’s provincial mandate.

What you bring

Qualifications

Preferred hiring for Indigenous qualified candidates as approved under Special Program Status, BC Human Rights Commission. 

• A level of education, training, and experience equivalent to a Master’s Degree in Health Administration, Social Justice, Transformative Organizational Change or a related field, and five (5) years of recent experience in program management, facilitating and managing consultation processes with a wide range of stakeholder groups, planning, or program development in healthcare or social services.

You will also have

• Demonstrated knowledge of Canadian colonial impacts on Indigenous people in social and health contexts, supported by significant knowledge of Canadian and Indigenous ideologies.
• Demonstrated extensive knowledge of health issues, and especially the determinants of health, legislation and public policy affecting Indigenous people. 
• Knowledge and appreciation of the unique history, cultures, and rights of Indigenous Peoples in Canada is required.
• Lived experience with Indigenous populations and demonstrated extensive knowledge of Indigenous health care needs, services, and issues as well as knowledge of culture, protocols, traditions, and ideology of Indigenous people and organizations in British Columbia is an asset.
• Experience or working knowledge of health systems and policy, organizational change, anti-Indigenous racism, resistance to change, population health, illness prevention, health promotion, knowledge exchange and change management.
• Exceptional business writing and editorial abilities.
• Strong technical abilities to create and manage complex document filing, indexing and retrieval systems.
• Strong project management skills, including ability to engage and manage stakeholders in a respectful, tactful and effective manner.
• Ability to act effectively as a change agent for the introduction and implementation of innovative and creative ideas, tools, templates and processes.
• Sound judgment, tact and diplomacy including demonstrating effective negotiation/mediation skills and/or the application of effective conflict negotiation/resolution skills to build consensus among groups.
• Excellent time management skills to prioritize and complete assignments and schedule activities.
• Proven excellent oral and written communication skills with a broad range of stakeholders, coupled with an ability to function at a high level in a complex and changing interdisciplinary healthcare environment.
• Strong skills in literature searches/reviews, data management/analysis, presentation, as well as with project management applications and other business software programs, including MS Office and enterprise resource planning applications.

• Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents – including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study – and how they intersect across the health care system.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Salary Range: $106,026 - $152,413/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: 1333 West Broadway, Vancouver BC, V6H 1G9
Applications will be accepted until position is filled.
Hours of Work: Monday – Friday, 8:30 - 16:30
Requisition # 170942E

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What we do

PHSA’s Indigenous Health program aims to improve the health and well-being of Indigenous people, and to close the health gap between Indigenous and non-Indigenous British Columbians

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and Indigenous Health Program are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of August 22, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.