Relational Security Officer, Integrated Protection Services

Relational Security Officer, Integrated Protection Services

Integrated Protection Services

Vancouver, BC

In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Relational Security Officer reports to the Coordinator, Relational Security, Integrated Protection Services (IPS) Operations, maintains and enforces security of persons and property in accordance with established policies and procedures. Patrols buildings and grounds, responds to disturbances, emergencies and codes, assesses and identifies risks, safety and security hazards; investigates and resolves security related situations utilizing non-violent interventions; consults with staff and documents/reports incidents as required. Participates in photo identification and security system programs, utilizes and operates various security systems, provides pre/post flight safety inspections of heliports, liaises with related community officials, provides First Aid services, maintains a daily log of events and prepares detailed reports.

What you’ll do

• Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems. Enforces regulations and security procedures. Identifies risks, safety and security hazards and takes appropriate action. Checks doors, windows and entrances, securing same to prevent unauthorized entrance by others.
• Responds to emergencies such as the C&W/PHSA Disaster Plans, emergency codes, and physically aggressive patients/persons; assesses the situation, consults with medical staff and others, and takes appropriate action as required.
• Investigates, resolves and reports disturbances utilizing non-violent interventions. Documents and reports incidents in accordance with established Protection Services procedures.
• Provides security for C&W/PHSA patients, as requested by the patient care team, to maintain a safe and orderly workplace. Provides security escort for staff and patients as required. Responds to requests for assistance from staff, patients and the public.
• Participates in photo identification and security system programs through methods such as taking staff photos, card access information and entering database information.
• Utilizes and operates various security systems such as photo identification, access control, CCTV, panic/duress, and other security system programs.
• Provides pre/post flight safety inspections of heliports following appropriate departmental procedures.
• Liaises with fire, police and other related community officials regarding fire and security protocol, response, incidents and investigations per department guidelines.
• Provides First Aid services to injured persons, completes required documentation and maintains supplies.
• Maintains a daily log of events and prepares detailed reports.
• Performs other related duties as assigned.

What you bring

Qualifications

• Current BC Security Guard License, and Certification of Training Completion in Advanced Security Training.
• One year's recent related experience or an equivalent combination of education, training and experience.

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual (Casual is defined as on call with no guaranteed hours.  Shifts can be called out via short call (1-5 hours of notice) or pre-booked). 
Wage: $28.48 / Hour
Location: 4500 Oak St, Vancouver, BC V6H 3N1
Closing date: Applications accepted until position is filled
Hours of Work: 07:30-19:30 / 19:30-07:30 (Rotating)
Requisition #: CASRSO

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.