Screening Registry Leader, Colon Check - BC Cancer Vancouver

Screening Registry Leader, Colon Check

BC Cancer
Vancouver, BC

Reporting to the Operations Director, the Manager, Screening Registry collects, analyses and interprets data for operational, quality improvement, educational activities and research purposes.  Provides feedback on data quality on information captured by the Screening Program and/or Patient Information System and recommends solutions to identified problems.

In addition, the Manager, Screening Registry manages a team that prepares records for quality assurance and review activities and provides a variety of data collection duties such as coding, abstracting, verification and entering and maintaining data in the screening databases including laboratory reports, pathology reports, and hospital-based clinical information.

What you’ll do

• Provide leadership, and supervision to staff through coaching, guiding, mentoring and modelling PHSA values.  Encourage dialogue and provides guidance and advice to facilitate resolutions to work issues.  Work with team members to define shared and individual goals and meet performance expectations.  Recruit staff and maintains an organizational structure for the area that provides the highest level of quality service within budget parameters.
• Monitor and ensure the integrity/quality of data in the screening database by performing duties such as analyzing the timeliness, accuracy and completeness of data capture, investigating data anomalies and recommending solutions, designing and implementing data collection tools to promote data accuracy, developing and maintaining data coding manuals. Responsible for developing and updating staff training modules and works with partners to ensure functional data collection tools and troubleshoots systemic data quality concerns.
• Develop and maintain standard operating procedures (SOPs) for the area by performing duties such as developing, reviewing and updating policies/procedures and communicating SOP changes to staff.
• Develop metrics and key performance indicators (KPI’s) relevant to team activities, equipment and system performance. Use metrics and KPI’s to identify performance issues or other variances, develops strategies to address and improve performance.
• Monitor workflow for the area in accordance with established protocols.  Analyze workflow and workload statistics to identify opportunities to streamline workflow and, using Lean principles, continuously strives to improve work processes. Establish and maintain daily management practices and reporting.
• Work across the screening programs collaborating internally with client services, program managers, system developers and analytics team to ensure up-stream and down-stream processes support data consistency and completeness.
• Develop and maintain networks and partnerships externally with health authority health record and screening departments to ensure consistency in data reporting and efficient workflow processes. Work across the screening programs collaborating internally with client services, program managers, system developers and the analytics team to ensure up-stream and down-stream processes support data consistency and completeness.
• Develop and recommend the budget for the area, monitoring expenditures, variance analysis and reporting, recommending and implementing remedial action.
• Participate in quality improvement and risk management for the screening programs and facilitates implementation of modifications and evaluation of process effectiveness to ensure optimal use of organizational resources. Respond to related health care provider concerns and complaints. 

What you bring

Qualifications: 

• A level of education, training, and experience equivalent to a Bachelor’s degree in a health discipline or health care administration plus a minimum of five (5) years recent related experience in either a clinical or business environment including a minimum of three (3) years of supervisory experience in a union environment. Training and experience in health records and/or information management is preferred.
• Knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Knowledge and understanding of legislative obligations and provincial commitments within BC Cancer contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies:

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging. Embed Indigenous Cultural Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness. Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.
• Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

You have:

• Demonstrated ability to be self-motivated and personally accountable, with a demonstrated history of leadership and administrative successes. 
• Demonstrated ability to coach, develop, and empower employees. 
• Leadership in facilitating and adapting to changes while protecting a high standard of care and patients/employees/clients/partners satisfaction.
• Ability to function independently to plan, organize and coordinate a variety of activities to ensure maximum effectiveness.
• Strong analytical skills as problem solver who works with integrity, adaptability and originality.
• Knowledge of a variety of computer software products including word processing, spreadsheets and databases.
• Physical ability to perform the duties of the position.
• Demonstrate a commitment to beginning and continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more

Job Type: Regular, Full-Time
Wage: $88,990 - $127,923 per year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 703 - 686 West Broadway, Vancouver, V5Z 1G1
Applications will be accepted until position is filled.
Hours of Work: Monday - Friday; 0800-1600.
Requisition Number: 188972E

** Please note: Support for nomination with the BC Provincial Nominee Program is not a guarantee, entitlement or an employee benefit after receiving a full time job offer with PHSA**

What we do

BC Cancer provides comprehensive cancer control for the people of British Columbia.

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of September 22, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.