Senior Operations Analyst, BC Renal and PC-ICCN

Senior Operations Analyst, BC Renal and PC-ICCN

BCR Learning, People & Ops

Vancouver, BC

In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Research Director for BC Renal and the Post-COVID Interdisciplinary Clinical Care Network (PC-ICCN), the Senior Operations Analyst participates in the strategic decision-making process of both programs, providing analysis, advice and recommendations.

In addition to the development of annual business plans and budgets, the Senior Operations Analyst provides financial leadership and operates at a strategic level monitoring, assessing, interpreting, highlighting and reporting on the fiscal performance of BC Renal and PC-ICCN infrastructure and research programs with respect to resource utilization, expenditure patterns, statistical and critical indicator data/information, and the meeting of the budgetary targets.

In consultation with BC Renal and PC-ICCN staff, the Senior Operations Analyst contributes financial expertise to the design, development and implementation of changes in programs and other services. Responsibilities may include submissions to research institutions, funding agencies, contract negotiation and assistance with other change management initiatives in support of BC Renal and PC-ICCN’s vision, mission and strategic plans.

The Senior Operations Analyst is customer focused and interacts with the senior levels of the BC Renal and PC-ICCN. Reports, analyses, advice, and recommendations prepared by the Senior Operations Analyst are used by members of the BC Renal and PC-ICCN as well as funding agencies and the Ministry of Health to inform resource requirements for BC Renal and PC-ICCN.

What you’ll do

• Contributes financial expertise to the BC Renal and PC-ICCN by performing duties such as identifying financial and operational resource requirements to deliver the service; completing research, identifying alternatives, and writing and providing recommendations; develops financial analysis and/ or forecasts incorporating funding or costing methodologies; participates in the negotiation of inter-health authority, vendor and/ or third party partnership contracts and agreements, coordinating the financial aspects of implementation, and monitoring the outcome on the service(s).
• Manages BC Renal and PC-ICCN period end and year-end financial reporting requirements including reallocations related to resource utilization and research grants. Manages confidential analytical reports and briefings, analyzing deviations from the annual budget management plan and investigating causes, as required by PHSA and other external partners. Prepares written variance analysis highlighting resource utilization, expenditure patterns, statistical and critical indicator data/ information. Ensures the financial statements are materially correct and fairly present the program’s operations in accordance with generally accepted accounting principles.
• Responds to material changes in funding and/ or expenditures during the fiscal year by performing duties such as reforecasting the annual budget for BC Renal and PC-ICCN and works in collaboration with the Business Planning team to identify and implement corrective action.
• Provides leadership to staff through coaching, guiding, and modeling key behaviours/strategies, encouraging dialogue, and providing guidance and advice to facilitate resolutions to work issues. Assists team members to define shared and individual goals, meet target dates and ensure alignment of team goals with client needs. Fosters team spirit trust, and mutual respect. Recruits, hires, and supervises staff by identifying vacancies, interviewing applicants, and making hiring decisions; investigating work and staff issues; and clarifying roles, outlining expectations, and evaluation individual and team performance in collaboration with appropriate internal Human Resources partners.
• Identifies and/or develops best practice financial policies and procedures, communicating same to other members of the PC-ICCN and BC Renal Business Planning team. Works in collaboration with PHSA Business Planning; identifies and implements improvements to operational and finance processes.
• Works in collaboration with the Research Director for BC Renal and PC-ICCN senior staff to identify opportunities for increased operational and financial resource utilization and as required, conducts operational reviews, and business process improvement reviews.
• Develops annual and multi-year operating budgets for BC Renal and PC-ICCN for inclusion in the annual Budget Management Plan. Ensures that the financial impacts of operational decisions are appropriately reflected in the budgets and assists program leaders in setting short and long term financial objectives.
• Represents BC Renal and PC-ICCN as the Finance Lead through participation on both external and internal committees.
• Works in collaboration with both programs, assisting with the development and maintenance of data collection for information required by PHSA Business Planning.
• Undertakes special projects, as required by the BC Renal and PC-ICCN Directors, to address program and/or PHSA issues.
• Performs other related duties and ad hoc tasks as required.

What you bring

Qualifications

• A level of education, training and experience equivalent to a professional accounting designation (CPA) or a Masters’ Degree in Business Administration or a related field of study plus a minimum of eight (8) years of recent related experience preferably in a health care environment or research institution. Consideration will be given to recent related leadership and managerial experience, with an emphasis in business planning, financial planning, business process engineering and/or business case development.
• Other key attributes include superior writing and presentation skills with experience in program and business case research and development, superior analytical skills including the ability to comprehend complex issues and related data/information and present information in concise meaningful ways, strong computer and financial application skills including demonstrated ability to productively use spreadsheet, word processing, presentation and database applications, customer focused with ability to facilitate and encourage co-operation between diverse operational groups and skill sets, excellent communication skills including the ability to negotiate and persuade others, excellent organizational skills including the ability to prioritize workload to meet deadlines, ability to work under pressure and multi-task without direct supervision, physical ability to perform the duties of the job. Physical ability to perform the duties of the job. Demonstrated ability to model and support full team commitment to Indigenous Cultural Safety and anti-racism.

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time

Salary Range: $$88,990 - $127,923 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1770 W 7th Ave, Vancouver, BC V6J 4Z9
Closing date: Applications accepted until position is filled
Hours of Work: 0830-1630 (Monday to Friday)
Requisition # 170545E

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca  

Please note the internal job posting will no longer be accessible after the expiry date of August 14, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.