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In-Hospital Replenishment Team Lead, Lower Mainland

White Rock, Canada

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Overview

Supply Chain’s success relies on teamwork that is not unlike that in clinical areas. Each member from different business streams in Supply Chain works closely together to deliver the right products and services at the right price, to the right place, at the right time. Every link in the chain focuses on customer needs: from sourcing teams who procure supplies required for specialized care; to warehouse and logistics professionals who receive, store, and deliver supply products across the province; to in-hospital replenishment teams integrated into the clinical landscape within all B.C. hospitals; to licensed clinicians who bring their deep clinical knowledge to standardization initiatives. Our Supply Chain stands as a successful example of what collaboration and provincial focus looks like in practice.

  • Job Type: Full-Time, Part-Time, Temporary, Casual, Contractor
  • Job Level: Entry, Mid, Senior, Director
  • Travel: Minimal

Success Profile

What does it take to be a successful Supply Chain Professional at PHSA? Check out the top traits we’re looking for and see if you have the right mix.

  • Adaptable
  • Detail-oriented
  • Goal-oriented
  • Multi-tasker
  • Relationship Expert
  • Results-driven

About Supply Chain Management at PHSA


PHSA Supply Chain is the sole contracting agent and manages all contracts for BC health authority goods, supplies, equipment and services with the exception of clinical and construction contracts. Supply chain management processes over 925,000 orders with a value of over $2 billion annually in the form of 250 million products. They support 71 hospitals and care sites province-wide. Supply chain employs over 1,300 employees to support all six BC health authorities, with regional branch offices in each health authority and a local presence to support each health authority’s needs. The service covers all elements of supply chain management including contracting and materials management. Supply Chain Management is a service of the Provincial Health Services Authority (PHSA) which plans, manages, and evaluates specialty and province-wide health care services across BC. PHSA embodies values that reflect a commitment to excellence. These include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, Serve with purpose

picture of arturo

“A team approach in any endeavor is key to success in Supply Chain. Along with my clinical expertise and experience, I count on other members of the Supply Chain team who are also experienced, knowledgeable and highly specialized in business, logistics and analytics. I believe working collaboratively with all members yields success.”

Arturo Macapagal

RN, CPN, Supply Chain Clinical Coordinator, Standardization

“The most rewarding part of my job is knowing that I make a difference. My work helps contribute to the larger team here at PHSA. My behind the scene work as a Purchasing Clerk helps to provide necessary supplies to patients and medical personnel to enable better care and recovery. I know I don’t deal with patients directly, but I feel so much pride when I think about my part within patient care. My heart is filled with joy knowing that I can help in such a small but meaningful way.”

Gloria Santos-Ganadin

Purchasing Clerk

picture of gloria
picture of dean

“Almost every piece of equipment, every medication, every supply for the Lower Mainland hospitals comes through this warehouse. In our work, we often talk about ‘Mabel on the table.’ She’s the imaginary patient who’s counting on us to make sure that the clinicians providing her care have everything they need, on time, to do their jobs.”

Dean Wilkes

Warehouse and Logistics Lead, Langley Fulfillment Centre

Benefits

Benefits vary by job type and are confirmed in the interview and hiring process.

  • Healthcare

    Extended Health and Dental Benefits

  • Health and Wellness Programs

    Discounts to 350 BC-wide recreational programs

  • Retirement Plans

    Enrollment in defined benefit municipal pension plan

  • Paid Time Off

    13 annual statutory holidays with generous vacation entitlement and accruement

  • Close to Public Transportation

    Spend your commute time reading, texting or organizing

  • Collaboration

    Be part of integrate health care supply chain provincial network

Job Details

In-Hospital Replenishment Team Lead, Lower Mainland White Rock, Canada
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Job ID 2425045_pl355 Date posted 10/22/2024

In-Hospital Replenishment Team Lead, Lower Mainland

BC Clinical & Support Services

White Rock, BC

The In-Hospital Replenishment Team Lead is responsible for providing leadership and management of human, financial and material resources for area supply, internal transportation, receiving and customer services. This position is accountable for the day-to-day operations, monitoring, coordinating, controlling and administering inventory replenishment and delivery services. Provide leadership for In-Hospital Replenishment related projects and other change initiatives. This role provides sound decision making and leadership in a challenging climate and on matters involving supply chain service needs and standards.


What you’ll do

  • Supervises designated staff by performing a variety of duties such as interviewing and making selection decisions, conducting performance reviews and addressing performance issues through intervention or counseling as required. Investigates work and staff issues and, where necessary initiates disciplinary action up to and including termination. Identifies development and training opportunities for staff and conducts related training and orientation for department staff as required.
  • Manages and coordinates the establishment of schedules, task assignments and allocation of staff hours and equipment to ensure compliance with departmental commitments. Responds to and resolves daily operational issues and ensures adherence to standards, guidelines, and procedures.
  • Evaluates operations and develops and implements improvement strategies in operating processes, equipment and facilities to maximize productivity, storage and service levels for assigned functions.
  • Develops monitors and updates quality improvement initiatives to ensure service quality standards are maintained.
  • Coordinates and monitors PAR stock levels and movements to ensure optimum level of stock. Identifies excesses to inventory objectives and develops a plan to remediate. Identifies efficiencies and promotes optimal use of resources.
  • Diagnoses service level failures and takes corrective action to prevent reoccurrence. Develops and implements procedural changes and provides guidance to staff on new processes.
  • Ensures that materials and requirements meet established standards and applicable policies, practices and procedures are understood and followed by maintaining business relationships with vendors and service representatives.
  • Prepares operational reports and analyses setting forth progress, adverse trends and recommendations and conclusions. Keeps abreast of industry trends and developments relating to the receiving and distribution of merchandise.
  • Assists in the preparation of the annual operating budget for the area of responsibility; monitors and ensures expenditures are within approved budgets.

What you bring

Qualifications

  • A level of education, training, and experience equivalent to a Bachelor's Degree in a related discipline plus applicable designation related to logistics or equivalent five (5) years' related experience at a management level covering a broad spectrum of Materiel Services functions with emphasis on supply chain management and/or logistics.
  • Ability to manage clinical customers and stakeholder relationships. Ability to effectively engage vendors, external service providers, and peer managers at other Health Organizations. Excellent verbal and written communication skills. Excellent interpersonal skills and the ability to work effectively will all levels of staff. Ability to solve day-to-day operational issues and take prompt actions on addressing product shortages and demands. Ability to exercise judgment on working within or outside of established processes and procedures.

Skills & Knowledge

  • Demonstrated knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents - including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - and how they intersect across the health care system.
  • Supports team members on their learning journey related to Indigenous-specific Anti-racism, Indigenous Cultural Safety and Humility, DEI and anti-racism.
  • Works collaboratively with appropriate Indigenous teams and Diversity Equity and Inclusion departments to ensure holistic application of culturally safe, equitable and anti-racist lenses.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time

Salary Range: $74,618 - $107,264 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location:
This position will be supporting Delta Hospital, Peace Arch Hospital, Langley Memorial Hospital, Mission Memorial Hospital, Chilliwack General Hospital, Fraser Canyon Hospital, and other sites/services connected to these facilities.
Closing date:
Applications accepted until position is filled
Hours of Work:
07:00 - 15:00 (Mon, Tue, Wed, Thu, Fri)
Requisition #
174354E

** Please note: Support for nomination with the BC Provincial Nominee Program is not a guarantee or an employee benefit upon receiving a full time job offer with PHSA**

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca  

Please note the internal job posting will no longer be accessible after the expiry date of October 29, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.

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