Portfolio Clerk Scheduling

Portfolio Scheduling Clerk

Workforce Management, Vancouver, BC

Are you efficient and organized, with a keen eye for detail? Help facilitate our scheduling and staffing needs to ensure a smooth running clinic.

What you’ll do

·Prepare and post unit staff rotations by reviewing master rotation and flow sheets, transferring information into electronic scheduling & timekeeping system, adjusting schedules to fill gaps, and identifying staff shortages.

·Make arrangements for relief staff, making any necessary calculations and determining availability of existing staff according to established procedures. Answer inquiries related to scheduling & timekeeping and refer complex problems to Team Lead, Scheduling and Timekeeping Services as required. 

·Allocate and call in staff to fill long and short term vacancies resulting from unfilled positions, vacations, leaves of absence and sick leaves in accordance with applicable collective agreements, to ensure adequate staff coverage. 

·Notify the Operations Manager of vacancies not filled and/or any difficulties, and post designated hours according to departmental procedures.

·Receive and process requests by preparing appropriate documentation, verifying seniority and vacation entitlements. Receive and process requests for leave of absence and/or terminations, sending information to Employee Engagement as applicable.

·Liaise with client Manager and Human Resources regarding present & future staff scheduling & timekeeping needs, in order to anticipate any changes.

·Maintain equipment and stationary needs.

·Type a variety of technical and non-technical material.

·Provide receptionist functions by performing duties such as greeting staff and volunteers, answering telephones, taking and/or relaying messages, and responding to general enquiries related to vacation accumulation and pay policies.

What you bring

·Grade 12 graduation

·Three (3) years' recent, related experience or an equivalent combination of education, training and experience.

You have the ability to:

·Communicate effectively, both verbally and in writing

·Deal with others effectively

·Organize work

·Operate related equipment

·Physically carry out the duties of the position

What’s in it for you

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

·Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.

·Access to more than 2,000 in-house training programs.

·Enjoy a comprehensive benefits package, including municipal pension plan.

·12 annual statutory holidays with generous vacation entitlement and accruement.

·Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

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What we do

PHSA plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.