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Overview

We enable health services providers to become leaders in providing patient-centered health care, using enterprise standards and frameworks to deliver useful information and clinical tools reliably and consistently, anytime, anywhere. IMITS manages over 300 applications across business, clinical and research environments, serving over 50,000 front line, administrative and research staff to enable over 4.8 million patient encounters a year. As a successful candidate, you will deliver support to enable PHSA, Vancouver Coastal Health (VCH) and Providence Health Care (PHC) to become leaders in providing patient-centered health care. You have initiative, vision, independent thinking and creative problem solving abilities, as well as excellent communication skills.

  • Job Type: Full-Time, Part-Time, Temporary, Casual, Contractor
  • Job Level: Entry, Mid, Senior
  • Travel: Minimal

Success Profile

What does it take to be a successful Laboratory team member at PHSA? Check out the top traits we’re looking for and see if you have the right mix.

  • Analytical
  • Communicator
  • Creative
  • Focused
  • Problem Solver
  • Technologically Savvy

About IMITS


Information Management/Information Technology Services (IMITS) is a service of the Provincial Health Services Authority (PHSA) which plans, manages, and evaluates specialty and province-wide health care services across BC. IMITS boasts a complement of 800 full-time staff who provide tech support and services to 50,000+ staff across PHSA, Vancouver Coastal Health and Providence Health Care. PHSA embodies values that reflect a commitment to excellence. These include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, Serve with purpose.

picture of shukri

“No two days are the same. It's a lot of analysis, a lot of thinking. If you like to pull things apart and bring them back together and make it something better.”

Shukri Ahmed

Clinical Lead

“I haven't been in any other workplace where the managers or teams have been so supportive of my development or pushing me to try new things.”

John Panzo

Business Analyst, Project Services

picture of john
picture of shannon

“We are fortunate to have an amazing team of intelligent, reliable and dedicated professionals. Our health care system depends on a number of systems and technologies to function correctly and efficiently, and your commitment to this organization does not go unnoticed. Thank you for the incredible contributions that you make - not only enable the health system today but to help transform the system for the future to improve patient and provider experiences.”

Shannon Malovec

Executive Vice President, Digital Health & Information Services

Benefits

Benefits vary by job type and are confirmed in the interview and hiring process.

  • Healthcare

    Extended Health and Dental Benefits

  • Health and Wellness Programs

    Discounts to 350 BC-wide recreational programs

  • Retirement Plans

    Enrollment in defined benefit municipal pension plan

  • Professional Development

    The opportunity to grow and advance your skill set in a large scale environment

  • Work/Life Balance

    We encourage "YOU" time for activities that inspire and motivate

  • Collaboration

    Work with individuals bringing expertise from a variety of backgrounds

Job Details

Quality Assurance Tester Burnaby, Canada
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Job ID 2423181_pl355 Date posted 09/06/2024

Quality Assurance Tester
Burnaby, BC 


Apply your knowledge of testing methodologies within an Agile environment to support Information Management and Information Technologies Services (IMITS) and develop patient portal initiatives. Under the QA/Test Lead work with the project team to review technical requirements, define test plans, test cases, plan execution, execute tests, defect filing, and test report development.


What you’ll do

  • Work closely with the business SME’s and the vendor to create and modify test cases and test scripts.
  • Plan and execute software functional testing and systems integration testing, recording results and communicating with the QA Lead and/or Project Manager on testing progress.
  • Participate in defect triaging.
  • Prepare regression test suite and UAT scenarios.
  • Participating with backend and API testing and related testing tools
  • Working with team members to create test scripts, execute testing and log defects. Support and maintain Test Tools including TestRail.
  • Provide written reports on work completed and test reports. Escalate road blocks proactively to leadership.
  • Communicating with developers, business analysts, less experienced testers and project managers.
  • Troubleshooting skills on windows OS, web and client/server applications.

What you bring

  • Graduation from a recognized degree or diploma program in Computer Science along with a strong knowledge of testing methodologies, processes, standards, techniques and practices.
  • Work experience with software quality control concepts, system integration testing, and practices.
  • Work experience with test case management, requirements and defect tracking tools.
  • Troubleshooting skills on windows OS, web and client/server applications.
  • Previous Salesforce, Health Connect, and Primary Care testing experience would be beneficial.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

Skills & Knowledge

  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring


Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual full-time hours (37.5 hours per week)
Wage: $30.00 - $36.00/hour. As a casual employee, total earnings includes an additional 13% in lieu of benefits and paid time off
Location: Burnaby, V5C6E3
Hours of Work: Monday – Friday (37.5 hours per week)
Requisition #TOD09052024


What we do


The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

This position is part of PHSA Talent on Demand – an in-house recruitment service providing talent to PHSA and other health authorities. We manage a robust talent pool of service-minded professionals who are available to start work immediately. Talent on Demand creates a gateway for those who wish to achieve their career goals. Successful candidates will gain significant health care experience and can transition into long-term, permanent roles within PHSA. For more information, visit talentondemand@phsa.ca.

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