Clinical Informatics Specialist, Information Systems

Job Summary:

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Clinical Informatics Specialist participates at national tables representing BC stakeholders and is responsible for leading and supporting clinical work flow design and change initiatives in support of the development and prioritization of the Provincial Clinical Business Framework for Public Health Information ManagementProvincial Public Health Information Systems. This includes prioritization and escalation of change requests / issues.
Applying a broad range of both clinical and informatics knowledge and experience, the Clinical Informatics Specialist provides direction and leadership to solution partners across BC, Yukon and First Nations and works collaboratively with clinical and business stakeholders to support change and is the responsible person for coordinating user acceptance testing.
The Clinical Informatics Specialist will be responsible to ensure a lean methodology is incorporated into any process changes.

Duties/Accountabilities:

• Leads and supports the strategy, development and implementation of clinical workflow design and change management initiatives to support clinical and business practice in the adoption and implementation of clinical and surveillance system initiatives in alignment with the Provincial Clinical Business Framework for Public Health Information Management.
• Acts as a change agent/escalation point for clinical issues and constraints in the identification, development, planning, implementation, and sustainment of clinical informatics strategies in support of quality public health care and professional practice.
• Leads and supports teams to develop clinical data/documentation and workflow standardization across all public health. Incorporates clinical informatics research and evidence-based knowledge into practice.
• Develops clinical performance indicators to identify trends/discrepancies for purposes of performance measurement and analysis ensuring a correct course of action.
• Oversees and manages the prioritizing of functional change requests, reporting and monitoring of issues, and implementation of communication strategies.
• Oversees and manages a suite of standardized provincial training materials.
• Leads functional user acceptance testing and responsible for business sign-off.
• Participates in lean process improvement initiatives such as imPROVE and ensures all process changes are aligned to the lean methodology endorsed by the site.
• Develops policies and procedures in support of clinical applications ensuring best practice models for service delivery.

Qualifications:

A level of education, training and experience equivalent to a Bachelor of Nursing Degree or related field, plus five (5) years recent related experience in BC public health services, and an information systems environment, including a minimum of two (2) years recent experience in an application leadership role. Proven hands-on specialized experience with business applications such as Panorama solutions.

Exceptional leadership skills. Ability to communicate effectively both verbally and in writing. Experience in a clinical setting. Accurate and detail oriented. Excellent problem solving and analytical skills. Exceptional customer focus and strong professional acumen. Highly organized and adept to managing multiple priorities. Extensive experience working with personal computers, particularly MS Word, Excel, and PowerPoint.