Clinical Informatics Specialist

Job ID 2434506_pl355 Date posted 06/24/2025 Job Summary:

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Clinical Informatics transforms health care by designing, implementing, and evaluating information and communication systems to improve patient care, enhance access to care, advance individual and population health outcomes, and strengthen the clinician-patient relationship.
The Clinical Informatics Specialist (CIS) reports to the Coordinator, Manager and/or designate and analyzes, diagnoses problems and formulates solutions for the design, optimization and integration of clinical workflow applications related to variety of clinical information systems. The role participates in the development and revision of electronic health record and clinical practice process redesign organizational and/or departmental clinical policies and procedures and champions a collaborative team-based framework that incorporates resources from other departments, programs, and vendor partners as it relates to clinical systems implementations.
The CIS utilizes their clinical experience and experience with computer technology, clinical informatics, clinical workflow and clinical change management to support Professional Practice, Digital Health/Information Management, clinical operations leaders, users (staff and clinicians) and other groups to enhance the effectiveness, validity and sustainability of clinical initiatives that support the transition to a fully integrated EHR.

Duties/Accountabilities:

1. Assesses, analyzes and diagnoses specialty specific clinical workflow assessments and translates requirements to digital health/information technology leads. Gathers information from multiple clinical groups, project teams, and members of the organization and peer health authorities to assess technology gaps and clinical needs for providers and clinical users of the electronic health record system. Provides expertise in system design and evaluation of clinical content, troubleshooting and end–user support.
2. Executes the system design life cycle in the areas of design, content development, validation, implementation, stabilization and evaluation of electronic health information systems and their associated data dictionaries, databases, tables, reports and related standards, protocols and procedures to support clinical uptake of electronic health and information records. Participates in custom report development and data analysis for decision-making.
3. Liaises with the Digital Health department, organizational programs/departments and partner affiliates as the role and informatics specialty specific expert and resource on system wide practice and workflow change initiatives, practice innovation and redesign, documentation/nomenclature standards and the electronic health record.
4. Identifies and assists in the development of new and changing role and specialty specific functions and processes in the department/organization as they relate to the use of clinical information systems.
5. Provides training to clinical staff based on knowledge and informatics experience on incorporating clinical informatics advances and electronic health records developments into practice.
6. Engages in the planning, coordination, scheduling, implementation and evaluation of upcoming releases including impact analysis, development of release notes and liaising with other subject matter experts to support development and delivery of education for end users to enhance adoption, including use of clinical decision support tools within the clinical workflows to support timely decision-making.
7. Plans and leads adoption training sessions such as, workflow review sessions and one-on-one support sessions related to appropriate, safe and efficient use of clinical information systems/applications including applicable policies and related legislation regarding access to electronic health records.
8. Recommends innovative approaches and standards for information capture, storage and retrieval that ensure the management of and secure access to personal electronic health information in collaboration with security management and application analysts. Participates in data remediation/data integrity activities and audit processes to ensure quality data collection and system efficiency.
9. Documents and communicates clinical informatics standards to information technology leadership, staff, providers, project directors, project managers and the appropriate user community representatives such as staff from other portfolios within PHSA, colleagues from peer health authorities and vendors. Maintains familiarity with health care industry developments in clinical informatics, participates in advising on implementation of related standards, tools, and processes within PHSA.
10. Researches, defines and develops material on the effectiveness of clinical information systems.
11. Participates in the development of detailed requirements, evaluation criteria, budgets, project charters, implementation plans, status updates, communication plans and other project related documents.
12. Performs other duties as required.

Qualifications:

Education, Training and Experience
• Graduation from a recognized two-year diploma program such as Nursing Unit Clerk or Pharmacy Technician, plus three (3) years’ recent related experience an equivalent combination of education, training and experience.
• May require the use of a vehicle for which mileage is reimbursed in accordance with the current Collective Agreement.
• May be required to travel, work different shift hours and weekends/STATs in accordance with the current Collective Agreement.
Skills and Abilities
• Ability to type.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.