Product Technical Lead, BC Health Workday

Product Technical Lead

Role Summary
In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (FHA, IHA, ISLH, NHA, PHC, PHSA and VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services. It is a significant transformation in BC and is vital to the sustainability of BC’s health system.

Reporting to the Manager, IT Product and Enterprise Architecture, the Product Technical Lead provides leadership and technical expertise across data workstreams and processes, fostering collaboration between various Subject Matter Experts (SME), IT teams to execute timely and compliant data migration for the BC Health Workday program.  The role manages comprehensive data profiling, cleansing, and validation efforts to upload data quality and integrity.  The Product Technical Lead ensures seamless data mapping and transformation aligned with system configuration and reporting standards. The role actively monitors project progress, identifies risks, and facilitates communication between IT, business SMEs, and leadership to resolve issues and provides recommendations to inform decision-making throughout the project lifecycle

Key Accountabilities

• Provides leadership and technical expertise on data-related workstreams and processes, guiding business SMEs and IT partners to ensure alignment, quality, and successful execution of data activities throughout the project lifecycle.
• Leads and provides work direction to the Data Business Analysts, using effective management techniques (e.g. coaching, mentoring, skill development, decision making, and coalition building) to ensure all data activities are well-coordinated and aligned with program objectives, timelines, and technical standards across the Workday implementation.
• Leads data profiling, cleansing, and validation efforts to maintain high data quality and integrity throughout the Workday implementation. 
• Collaborates closely with integration, reporting and functional teams to coordinate data migration activities, ensuring activities adhere to project schedules and meet organizational and regulatory requirements.
• Monitors progress against project schedules, proactively identifies risks or issues, and implements corrective actions as needed.
• Works closely with business SMEs to thoroughly understand and analyze business requirements. 
• Translates business process requirements into technical specifications for data mapping and transformation, aligning with system configuration and reporting standards. 
• Validates data-related deliverables which include data ingestion, validation, and reporting meet quality standards, regulatory requirements, and business needs. 
• Facilitates effective communication across IT, business SMEs, and the Workday Data Lead to resolve issues, prioritize activities, and support informed decision-making throughout the project lifecycle.

Qualifications:

• A level of education, training and experience equivalent to a Bachelor’s Degree in Information Systems, Computer Science, or relevant health care discipline, with a minimum of five (5) years recent related experience in health systems data analysis, data mapping and transformation, including experience leading data teams or projects within a healthcare setting. 
• Excellent interpersonal, oral, and written communication skills with the ability to communicate complex ideas in simple terminology.
• Proficiency with computer applications including MS Word, Excel and PowerPoint.
• Ability to understand and clearly relate technical information and principals of operation to other members of the organization.
• Expert knowledge and experience in core computer technologies and strategies, including technology design, implementation, support and administration functions related to Microsoft technologies; Linux; Oracle, MySql and MS SQL, including SQL.
• Proficiency with project management tools and methodologies to effectively plan, execute, and monitor the transition.
• Experience in data migration strategies, tools, and techniques to ensure seamless transfer of data from legacy systems to cloud-based solutions.
• Ability to develop and maintain effective working relationships with internal and external partners.
• Ability to analyze operational problems and recommend innovative solutions, demonstrating time management skills.
• Working knowledge of applicable regulations, legislation, professional standards and safety codes.
• Demonstrated flexibility to meet and adapt to change in organizational priorities. 
• Demonstrated organizational skills and ability to prioritize workload and work under time pressures to meet deadlines.

What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time
Wage:  $88,990.00 to $127,923.00.
The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan.
Location: 1775 Willingdon Ave, Burnaby BC V5C6E3 (Hybrid)
Closing date: Oct 31, 2025
Hours of Work: 08:30 to 16:30, Mon - Fri
Requisition # HCMS_E06305

What we do 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. 

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents  including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study. 

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca  

Please note the internal job posting will no longer be accessible after the expiry date of October 31st, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.