Resource Coordinator DASW Bachelors, CARE Program - BC Women’s Hospital & Health Centre

Resource Coordinator DASW Bachelors, CARE Program

BC Women’s Hospital & Health Centre

Vancouver, BC

What you’ll do

• Assess patient and family needs for practical supports and assists families in accessing and securing resources internal and external to the hospital.
• Assess families’ needs and provides support services such as transportation, parking, and meal vouchers. Assist families in accessing and completing appropriate forms and applications.
• Provide support with education to patients and families related to their medical and/or psychosocial needs.
• Provide community resource information and ongoing support services to patients, families and health care professionals, and facilitate referrals to community resources.
• Assist the program staff with managing and communicating information on community resources, and creating systems to update and communicate this information to patients and families.
• Participate in quality improvement activities including reporting unsafe situations and reports as per provincial and organization’s policies and procedures.
• Participate in the planning and implementation of special events and in the organization of activities for patients and families as needed.
• Support research activities within the program as necessary.
• Participate in team meetings and in other meetings relevant to the program.
• Perform other related duties as assigned.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a Bachelor’s degree in an allied health discipline
• Minimum of one (1) year experience in a health care setting working with a wide range of service providers.

Skills & Knowledge

• Knowledge and experience in family support and pediatrics.
• Extensive knowledge of community agencies and resources.
• Ability to liaise effectively with staff at all levels of the organization and with partners in other health centers and community agencies.
• Broad knowledge of Trauma Informed Care including Collaborative Problem Solving.
• Excellent interpersonal, oral and written communication skills including training in reflective listening and validation.
• Ability to work independently with limited supervision.
• Self-directed and highly motivated with excellent organizational skills.
• Demonstrated sensitivity, confidentiality, and commitment to family-centered care.
• Ability to collaborate effectively within a multidisciplinary care team.
• Knowledge of Indigenous cultural safety, to provide health care services that are equitable, respectful and safe.
• Ability to operate related equipment including word processing, spreadsheet and database programs at an intermediate level.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Part-Time (FTE 0.40, until September 18^th, 2025)
Wage: $42.27 - $52.81/hour
Location: 4500 Oak Street, Vancouver BC, V6H 2N9

Hours of Work: Monday’s and Tuesday’s, 0715 - 1515
Requisition # 176822E

What we do

BC Women's Hospital & Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.

BCW is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCW is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date ofDecember 20^th, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.