Nurse, Clinical Informatics Specialist

Job Summary:

In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Clinical Informatics transforms health care by designing, implementing, and evaluating information and communication systems to improve patient care, enhance access to care, advance individual and population health outcomes, and strengthen the clinician-patient relationship.
The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical workflow applications related to variety of clinical information systems. The role is an integral member of a multi-disciplinary team and has a shared responsibility and accountability to automate and enhance clinical practices, patient/client information and clinical documentation access via the Electronic Health Record (EHR).
The CIS is the liaison between Professional Practice, Digital Health/Information Management, clinical operations leaders, users (staff and clinicians) and other groups and utilizes their nursing clinical expertise and information systems/computer science experience to enhance the effectiveness, validity and sustainability of clinical initiatives that support the transition to a fully integrated EHR.

Duties/Accountabilities:

1. Performs role and specialty specific clinical workflow assessments and translates requirements to digital health/information technology leads. Liaises with multiple clinical groups, project teams, and members of the organization and peer health authorities to assess technology gaps and clinical needs for providers and clinical users of the electronic health record system. Provides subject matter expertise in system design and evaluation of clinical content, troubleshooting and end–user support.
2. Liaises with the Digital Health department, organizational programs/departments and partner affiliates as the role and informatics specialty specific expert and resource on system wide practice and workflow change initiatives, practice innovation and redesign, documentation/nomenclature standards and the electronic health record.
3. Champions a collaborative team-based framework that incorporates resources from other departments, programs, and vendor partners as it relates to clinical systems implementations. Leads and participates in steering committees and taskforces for PHSA clinical informatics and information technology initiatives.
4. Leads in the development of organizational and/or departmental clinical change management policies and procedures as they relate to the electronic health record and clinical practice process redesign as it pertains to the automation of professional practice. Leads the identification and assists in the development of new and changing role and specialty specific functions and processes in the department/organization as they relate to the use of clinical information systems.
5. Leads the system design life cycle in the areas of design, content development, validation, implementation, stabilization and evaluation of electronic health information systems and their associated data dictionaries, databases, tables, reports and related standards, protocols and procedures to support clinical uptake of electronic health and information records. Participates in custom report development and data analysis for decision-making.
6. Provides leadership and/or coaching to nurses and other clinical staff based on knowledge and informatics experience on incorporating clinical informatics advances and electronic health records developments into practice.
7. Engages in the planning, coordination, scheduling, implementation and evaluation of upcoming releases including impact analysis, development of release notes and liaising with other subject matter experts to support development and delivery of education for end users to enhance adoption, including use of clinical decision support tools within the clinical workflows to support timely decision making.
8. Plans and leads adoption training sessions such as, workflow review sessions and one-on-one support sessions related to appropriate, safe and efficient use of clinical information systems/applications including applicable policies and related legislation regarding access to electronic health records.
9. Identifies innovative approaches and standards for information capture, storage and retrieval that ensure the management of and secure access to personal electronic health information in collaboration with security management and application analysts. Participates in data remediation/data integrity activities and audit processes to ensure quality data collection and system efficiency.
10. Documents and communicates clinical informatics standards to information technology leadership, staff, providers, project directors, project managers and the appropriate user community representatives such as staff from other portfolios within PHSA, colleagues from peer health authorities and vendors. Maintains familiarity with health care industry developments in clinical informatics, participates in advising on implementation of related standards, tools, and processes within PHSA.
11. Researches, defines and develops literature on the effectiveness of clinical information systems.
12. Participates in the development of detailed requirements, evaluation criteria, budgets, project charters, implementation plans, status updates, communication plans and other project related documents. Manages, coordinates and facilitates communication of system changes/ enhancements.
13. Performs other duties as required.

Qualifications:

Education, Training and Experience
• Current practicing registration as a Registered Nurse with the British Columbia College of Nurses & Midwives (BCCNM).
• Three (3) years’ experience in a Clinical Informatics environment, including experience facilitating or participating in Clinical and Systems Transformation (CST) implementation, or an equivalent combination of education, training and experience.
• May require the use of a vehicle for which mileage is reimbursed in accordance with the current Collective Agreement.
• May be required to travel, work different shift hours and weekends/STATs in accordance with the current Collective Agreement.
Skills and Abilities
• Maintains clinical competency, practice standards of care, and knowledge and supports the integration of evidence-based practice in the delivery of quality care/services.
• Demonstrated experience in policy and procedure development and/or clinical documentation standards, business process analysis and reengineering techniques.
• Demonstrated knowledge regarding new trends in clinical practice and information systems.
• Demonstrated knowledge of project management practices, methodologies and principles.
• Demonstrated excellent interpersonal, presentation, oral and written communication skills.
• Demonstrated strong organizational and time management skills.
• Demonstrated knowledge and practice in effective problem-solving techniques.
• Demonstrated ability to establish and maintain effective working relationships with technical, operational and vendor staff.
• Demonstrated ability to work independently or as part of a team.
• Demonstrates clinical change management orientation in their work and possesses an attitude of continuous improvement.
• Demonstrated ability to effectively coach, facilitate and lead others.
• Demonstrates strong research and evaluation skills.
• Advanced computer skills with current multiple applications relevant to the role
• Physical ability to perform the duties of the position.