Project Manager I, Interprofessional Practice & Patient Experience- BC Mental Health and Substance Use Services

Project Manager I, Interprofessional Practice & Patient Experience

BC Mental Health and Substance Use Services

Burnaby, BC

Reporting to the Senior Lead of the Provincial Mental Health and Substance Use (MHSU) Network, the Project Manager is responsible for the management of strategic programs, initiatives, and projects under BCMHSUS’ provincial mandate relating to strengthening the health system for people with complex mental health, substance use, and other needs.

The Provincial MHSU Network is grounded in a person-centered, evidence-based approach and is designed to bring together and mobilize a wide range of perspectives along the continuum of care, including people with lived and living experience. The Network leads a successful Project ECHO which is an “all teach, all learn” virtual learning environment where MHSU service providers along the continuum of care gain practical skills and navigate challenging case scenarios with colleagues and subject-matter experts. The PM is responsible for the Project ECHO as well as a diversity of projects of varying size and scope working within a dynamic multi-disciplinary environment.

What you’ll do

• Establish detailed project charter, plans and objectives to outline timelines and project deliverables. Execute project plan according to project methodologies, ensures successful and coordinated completion of project components,
• Lead engagement efforts in support of collaboration across diverse sectors and disciplines in support of Network initiatives and Project ECHO.
• Support knowledge translation and exchange (KTE) activities, ensuring that evidence-informed practices are effectively communicated and integrated within the projects.
• Lead the implementation and facilitation of Project ECHO, to ensure smooth execution, high participant engagement, and the achievement of program goals.
• Track project progress according to project plan and identified metrics. Monitor and reports on the status of projects and major barriers encountered. Makes recommendations to Senior Network Lead regarding projects scope and related changes required to facilitate a successful outcome. Implement or contribute to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle.
• Participate in the development and monitoring of project budgets within the context of operations demands and environmental and resource constraints and uses best practice methods to thoroughly monitor and adhere to allocated budgets.
• Provide leadership by giving advice or guidance in situations that require interpretation and judgment.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a Master’s Degree in Health Services Administration, Business Administration or relevant health care discipline with a minimum of five (5) year’s recent, related experience in project management and facilitating and managing consultation processes with among people with a wide range of diverse perspectives. Project Management Professional designation considered an asset. 

Skills & Knowledge

• Comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.
• Experience or working knowledge of content areas is key to the success of this role.
• Effectively monitors budgets and executes project plans with stringent timelines.
• Utilizes initiative, vision, independent thinking and creative problem-solving abilities to implement project plans and realize project completion.
• Excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community.
• Utilizes effective facilitation, persuasion and negotiation abilities to achieve consensus, resolve conflict and achieve desired outcomes.
• Works effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.
• Computer literacy with word-processing, spreadsheet, presentation, project management and database applications
• Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents – including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study – and how they intersect across the health care system.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time (Until December 5, 2025)
Salary Range: $88,990 – $127,923/Year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1795 Willingdon Ave, Burnaby, BC V5C 6E3
Hours of Work: Monday – Friday; 830 AM - 430 PM
Requisition # 175266E

What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCMHSUS are committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of November 13, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.