Team Clerk

Team Clerk, [Department if available]

Sunny Hill Health Centre 

Vancouver, BC

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

The Team Clerk performs a variety of duties related to the Clinical Teams at Sunny Hill Health Centre, such as collecting referrals, taking minutes at team intake and business meetings, scheduling and booking appointments for families, arranging clinic and conference rooms, recording information in the charts and gathering information pertinent to patient appointments.. 

What you’ll do

• Provide clerical support to clinical team such as Feeding Resource Team etc regarding patient care related processes, by performing duties such as gathering charts, requesting and receiving information from communities.
• Schedule and book clinical appointments for the teams.  Send out letters confirming appointments to families and community professionals.  Pre-admit and admit all patients for the team.
• Support team activities by performing duties such as typing agendas, taking minutes for team intake and business meetings as required, typing and distribution of minutes, materials, and following up as appropriate on actions as required.
• Prepare and mail packages containing consent forms, parent questionnaires, etc. to the families.  Monitor return of these documents and sends out reminders as required.
• Arrange for interpreters, child care during parent conference, room and equipment bookings as required. 

What you bring

• Completion of Grade 12.
• Two (2) year’s recent related experience, or an equivalent combination of education, training and experience.

You have the ability to:

• Keyboard at 45 wpm.
• Demonstrate knowledge of medical terminology
• Communicate effectively verbally and in writing. 
• Organize work. 
• Carry out the duties. 
• Deal with others effectively. 
• Operate related equipment.

What we bring IF CASUAL: remove ‘Enjoy’ and ‘Annual stat’ bullets

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Job Type: (e.g., full-time, part-time, regular, casual)
Wage: $23.40 per hour
Location: 4500 Oak Street, Vancouver, BC, V6H 2N9
Applications will be accepted until position is filled.
Hours of Work: (if available)
Requisition Number: # (if available)

What we do

Sunny Hill Health Centre for Children (SHHC) provides specialized development and rehabilitation services to BC children, youth and their families.

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

SHHC and BCCH are part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA, BCCH and SHHC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

ATTN: PHSA Employees: IF CASUAL: remove this part

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of XXXXX XX, 202X. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.